Chief commercial officer

Job description

CHIEF COMMERCIAL OFFICER Hybrid role based in London with occasional travel to Bath, Dublin or Edinburgh as needed ABOUT US Seccl is the Octopus-owned embedded investment platform, on a mission to help more people invest, and invest well. We’re building the infrastructure behind the next generation of investing. Our technology already powers some of the UK’s most ambitious fintechs, banks, financial advisers and wealth firms, with close to a million investors relying on Seccl-powered platforms. And we’re now expanding into Europe. We’ve got a proven product, strong momentum and big ambitions for what comes next: helping more household-name brands launch and scale investment propositions, entering new markets and replacing outdated investment infrastructure with technology that’s faster, simpler and built for scale. We’re proud to be part of Octopus, one of the UK’s most successful privately held investment and technology groups. That gives us the backing and long-term perspective to build something substantial, while keeping the pace and energy of a high-growth business. Seccl and Octopus are both B Corp certified and share a belief that profit and purpose should go hand in hand. If you want to help shape the future of investing in the UK and across Europe, you’ll be in good company. Check out the Seccl website https://seccl.tech/ to see what we’re building and read more about our mission https://seccl.tech/about/ to shape the future of investments. THE ROLE Seccl is entering a pivotal stage of growth. Almost one million investors rely on our technology, we power investment propositions for brands including Monzo, Tide and MoneySuperMarket, and our expansion into Europe is underway. We’ve proved our model can scale. Now we want to accelerate, winning bigger customers, deepening our existing partnerships and opening up new markets. We believe Seccl can become the defining investment infrastructure business of its generation, and our chief commercial officer will play a central role in getting us there. You’ll join our executive leadership team and lead sales, account management, customer success and marketing. You’ll set our commercial strategy, build the organisation for our next stage of growth and stay close to the customers, opportunities and partnerships that matter most. You’ll also help shape Seccl’s wider direction, working closely with product, engineering, finance, operations, risk and compliance to make sure customer insight and commercial opportunity influence where we invest and what we build. WHAT YOU’LL OWN - Setting and delivering Seccl’s commercial strategy and growth plans - Building and leading a high-performing commercial organisation across sales, account management, customer success and marketing - Winning significant new customer firms and strategic partnerships - Growing our existing customer relationships and creating greater long-term value for Seccl and our customers - Leading our most important enterprise opportunities, negotiations and executive-level relationships - Shaping our expansion into Europe, new markets and new customer segments - Bringing strong customer and market insight into Seccl’s product and company strategy - Owning commercial planning, forecasting, retention and expansion - Building Seccl’s reputation and influence across the wealth and investment industry THIS ROLE’S FOR YOU IF... You’re a commercial leader who has helped a financial services business through significant growth. You can think several years ahead while still getting personally involved in the pitch, negotiation or customer conversation that matters today. - You have significant senior commercial leadership experience in financial services, ideally across investment platforms, wealth management, financial advice or banking - You’ve built and delivered commercial strategies that have generated significant, sustainable growth - You know how to win major new customers and grow strategic relationships over the long term - You’re comfortable personally leading complex enterprise opportunities, negotiations and senior customer relationships - You understand how to commercialise technology-led products and can turn complex capability into clear customer value - You’re an experienced people leader who can build strong teams, develop future leaders and create a high-performing culture - You have strong commercial and financial judgement and are comfortable operating in a regulated environment - You’re curious about how new technology, including AI, can create better propositions and new commercial opportunities THIS ROLE ISN’T FOR YOU IF... - You want to operate purely at a strategic level. Our leaders stay close to the work and get involved when it matters - You see commercial as a standalone function. You’ll need to work closely across the business to make Seccl more successful - You’re mainly motivated by winning new logos. Growing and deepening our existing customer relationships matters just as much - You need everything fully defined before you act. You’ll need to make good decisions with imperfect information and adapt quickly - You’re comfortable maintaining the status quo. We’re looking for someone who wants to raise the bar and help Seccl become significantly bigger and better WHAT’S IN IT FOR YOU We offer a generous mix of benefits designed around the things that matter to our people: - 💰 Competitive salary and bonus, reviewed annually, plus a 6% employer pension contribution and life assurance - 🌴 27 days’ holiday plus bank holidays, your birthday off and dependant leave - 💙 Two volunteering days each year - 🌎 The option to work abroad for up to six weeks a year - 🌟 Secclbrate, our recognition programme offering flexible rewards including extra pay, additional holiday and increased learning budget - 🏅 One-month paid sabbatical after eight years - 🏥 Private medical insurance with AXA Health - 👪 Enhanced parental leave - 💻 MacBook and up to £500 towards your home office set-up - 📖 £750 annual learning budget - 🌻 Health and wellbeing support, including free therapy through Wellness Cloud and mental health support through Headspace - 🌱 Financial wellbeing benefits, including Octopus Money, the Octopus Share Incentive Plan and will writing through Octopus Legacy - 🎁 Perkbox, with flexible points and a range of discounts and perks - 🚲 Access to Cycle to Work and Octopus Electric Vehicle Leasing OUR CULTURE We put people first and try hard to create an environment where people feel trusted, heard and able to do their best work. We value openness, curiosity and different perspectives. You’ll have the freedom to challenge how things are done, experiment with better ways of working and take real ownership of your impact. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. INTERVIEW PROCESS Interviewing is a two-way thing. We want you to have plenty of opportunity to get to know Seccl, the role and the people you’d be working with, just as we want to get to know you. Following an initial conversation with our Talent team, we expect the process to include: - First stage: 45-minute interview with our CEO - Second stage: 45-minute interview with our executive chair and chief product officer - Third stage: 45-minute interview with our commercial director, followed by 45 minutes with our people partnering and development lead, focused on your leadership approach and experience - Final stage: a live business case with members of our executive team, focused on strategic thinking, commercial judgement and problem-solving We’ll only close the role once we have enough applications progressing to the next stage, so we’d encourage you to apply when you’re ready. EVERYONE’S WELCOME We want to build a diverse and inclusive company full of brilliant people with different skills, experiences and perspectives. All applicants will be considered without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or disability. If this sounds like your kind of thing, we encourage you to apply even if you don’t tick every box. We’d love to hear from you.