Chief of Staff

The Role

This is not an administrative support role. The Chief of Staff (CoS) is a hands-on strategic and operational partner to the CEO — someone who can turn a priority into a finished outcome without needing a team to do it through. Most of your time will go to owning a small number of high-stakes, cross-functional initiatives — strategic partnerships, consumer business development, and cross-organizational process and ownership mapping — while also acting as a strategic sounding board for the CEO on company priorities and goal-tracking.

The mandate is deliberately end-to-end: projects come directly from the CEO, and you're expected to run with them — deciding where to act independently, where to recommend a course of action, and where your role is simply to facilitate a decision owned by someone else. Strategic thinking is what we're hiring for first; you'll also cover business-as-usual work in the gaps until the project pipeline is fully built out.

The role is 12 month fixed term contract maternity cover.

What You'll Do

You'll sit at the center of the business, with direct exposure to the CEO, the leadership team, and the company's most important strategic bets. It's a high-autonomy, high-visibility role for someone who wants outsized scope early and is motivated by outcomes rather than title.

• Own end-to-end delivery of the CEO's top strategic priorities — turning intent into concrete plans, decisions, and follow-through across strategic partnerships, consumer business development, and cross-functional process/ownership mapping.
• Personally drive 2–3 flagship cross-functional initiatives at a time as the named owner — not by delegating to a team, but by doing the work yourself and pulling in the right people as needed.
• Represent the CEO and company directly with select external partners, including scoping and sourcing new partnership and business development opportunities — bringing enough financial and remittance fluency to hold your own in those conversations.
• Act as a trusted extension of the CEO — representing their thinking and priorities accurately, and increasingly operating and communicating independently on their behalf.

What We're Looking For

• A true generalist who learns fast and moves quickly, with a finance or analytics background strongly preferred.
• Hands-on operating or execution experience — you've personally led and delivered projects and initiatives, not only managed teams that deliver them.
• Solid grounding in finance and, ideally, remittance/fintech fundamentals — sector expertise matters more here than in a typical CoS role, since you'll engage directly on financial and commercial detail.
• A track record beyond a straight MBA-to-consulting path: real experience owning and running initiatives end to end is essential.
• High comfort with ambiguity and autonomy — you can take a loosely defined priority from the CEO and structure it yourself, without much hand-holding.
• Strong judgment and communication skills, with the credibility to engage external partners and, over time, board and investor conversations.
• Demonstrated experience using AI tools like Claude in your daily workflow to accelerate problem-solving, draft or analyze complex content, and streamline repetitive tasks with high judgment and minimal supervision.

What We Offer:

• Competitive Salary: Starting from €6310 - €9470 (gross) per month, depending on experience. Salary is just one part of the conversation – if you’re excited about the role but the range feels slightly off, don’t hesitate to apply. We’re open to discussing based on your experience and potential.
• Comprehensive Benefits: Including a generous holiday allowance, competitive healthcare insurance, and a wellbeing package from day one.
• Annual Development Budget: €1000 to invest in your personal and professional growth.
• Hybrid Working Environment: Flexibility to work from home and in the office, with most team members in the office two days a week.
• Pet-Friendly Office: If you’re near one of our offices, bring your furry friend along!
• Inclusive Culture: Regular in-person events, fostering a strong sense of community and collaboration.