Chief of Staff

Job description

Who is Nest Health? As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America’s highest risk families. Founded in 2022 by Former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, Nest is the first-of-its-kind family-based, in-home, and virtual care model; this includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more. Nest’s innovative model has resulted in partnerships, unlocking care for thousands of families across our markets. Nest’s early success has led to national traction across states and payers, laying the groundwork for future expansion to families across the United States. What does it mean to be a part of a startup? Working at a healthcare startup can be a unique experience with a fast-paced, ever-changing environment that can involve varied workloads, quick changes, and high expectations. Taking a position at a Healthcare startup allows for the opportunity to be high impact in disrupting the US healthcare system. You will have the chance to be creative, solution oriented, and have your voice heard! You will need to be flexible, accountable, and self-sufficient, and you might take on multiple roles. Here are some things you can expect: - Role Breadth- Your role may be less defined than in other settings, with the need to wear multiple hats & juggle various responsibilities - Learning opportunities- you will have the opportunity, at times, to function outside of your standard position and learn about new roles & areas - Fast Paced- Startups often must move faster than traditional large companies. This means you may be asked to cope with or advise on quick changes regarding systems or processes - Autonomy- You will need to be highly autonomous, as there is less structure and learning and development than at large orgs. This requires you to be able to learn asynchronously, as well as raise your hand when help is needed, or gaps are identified - Collaboration- With so many opportunities to build processes and improve how we deliver care to our patients, we rely heavily on one-another to communicate changes effectively to ensure seamless support across functions. This often requires this individual to give and receive feedback frequently and communicate challenges or opportunities effectively. What is the purpose of this role? The Chief of Staff acts as a strategic thought partner and force-multiplier for the CEO and COO, and the organizing force behind the executive and senior leadership teams. Primary responsibilities include investor relations across both venture and philanthropic / grant capital, building and executing Nest's fundraising strategy, board management, running the operating cadence of the executive and senior leadership teams and high-level strategic and administrative support. Preferred would be someone with experience / interest in fundraising and capital formation-venture, foundation, and grant- who can help to represent Nest externally and serve as a strategist on Nest's capital pathway. This role reports directly to the CEO and works in close partnership with the COO. Critically important is a confident communicator and leader, someone with excellent emotional intelligence and a flexible and creative mindset. What you'll do? Executive Leadership Support - Orchestrate strategic time management for the CEO and, on occasion, the broader executive team - Understand CEO and COO priorities and act as air traffic controller through effective schedule management and plan agendas and ensure materials are available for internal and external meetings that involve the CEO - Plan and execute strategic conferences, high-level meetings, company-wide events - Provide strategic context and recommendations for executive decision-making - Function as a strategic connector between different organizational initiatives - Lead and structure Executive and Leadership team meetings to ensure clear agendas, productive discussion and alignment on key points and timely follow-up with clear action items and owners to ensure that next steps are clearly defined and documented - Own the operating cadence of the executive and senior leadership teams- meeting calendar agendas, decision logs, and accountability for follow-through so both groups run with clear priorities, owners, and deadlines Stakeholder Management - Own investor relations strategy and execution drafting investor updates, building investor and board materials, tracking reporting commitments, and serving as a day-to-day point of contact for Nest's venture investors in partnership with Nest's CEO, COO, and CFO - Own relationships and communications with philanthropic and grant funders, including foundation program officers, family offices, and impact investors, ensuring consistent narrative, reporting, and stewardship - Support board and investor meetings, developing agendas, creating presentations, taking minutes, and ensuring follow-through - Facilitate productive engagement between executive leadership and key external stakeholders especially investors, foundations, health plans, and government partners Strategic Development and Planning - Lead and drive the development, alignment, and ongoing tracking of OKRs, contributing to strategic planning initiatives and ensuring long-term goals and objectives are clearly defined and achieved - Conduct research and analysis to support executive decision-making - Serve as a central driver of enterprise-wide initiatives, coordinating across all functional areas and bringing together the appropriate Nest capabilities to ensure success Operations and Organizational Effectiveness - Manage special projects that span functional domain, from requirements gathering to early project management - Monitor and report on key performance indicators (KPIs) to the executive team - Assess and support high functioning organizational culture - Develop strategic planning process that align with organizational objectives - Partner with the People Team to ensure that strategic initiatives remain aligned with organizational mission and values - Identify opportunities to improve cross-functional collaboration and efficiency Fundraising Strategy and Execution - Partner with the CEO, COO, and CFO to build and drive Nest's fundraising strategy across venture capitals, foundations, and philanthropic / government grant funding - Build and manage the funder pipeline end to end; prospect research, targeting, outreach sequencing, diligence support, data room management, and close tracking - Lead grant strategy and execution, including identifying opportunities, managing proposal development and submission deadlines, and ensuring reporting and compliance obligations are met - Develop the raise narrative and supporting materials, including pitch decks, financial and impact metrics, and diligence responses - Maintain relationships with state and national government officials where they advance Nest's funding objectives - Track and brief the CEO, COO, and executive team on trends in venture capital, health-focused philanthropy, and grant funding- as well as the government / regulatory sphere- that may create funding opportunities for Nest or impact its operations - Attend conferences, investor meetings, and funder events in support of the CEO and COO and support relationship building What do you bring to the Nest? Education and Experience - Master's degree in Business Administration, Healthcare Administration, public policy, or related field preferred - 7+ years of experience in a senior leadership role within a healthcare organization, venture-backed startup, investment firm, foundation or philanthropic organization, and / or consulting practice - Startup experience preferred (Prior to Series B) - Direct experience supporting or leading fundraising- venture rounds, foundation grants, or philanthropic campaigns- including pipeline development, diligence, and close - Experience working directly with senior executives, board members, and investors - Experience preparing executive-level materials (e.g., board decks, investor updates, pitch materials, grant proposals, strategic memos) - Track record of successful project management and operational excellence - Experience with organizational planning processes or strategic road mapping is a plus Skills and Competenceis - Expert knowledge of healthcare landscape - Strong strategic thinking and planning capabilities - Excellent stakeholder management and relationship-building skills - Superior written and verbal communication abilities - Proven ability to navigate complex organizational dynamics - Political acumen and government relations experience - Ability to synthesize complex information into actionable strategies - Strong project management and execution skills - Proficiency with Microsoft Office suite, particularly SharePoint, PowerPoint, and Excel - Exceptional organizational and time management skills - Ability to prioritize multiple competing demands and maintain attention to detail - Strong problem-solving and analytical capabilities - Discretion when handling confidential and sensitive information What is required (travel & physical requirements)? - Travel to markets, conferences, company meetings as required approximately 20-25% - Prolonged periods sitting at a desk and working on a computer Nest understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don't meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply. What does Nest bring to the table? We are reimagining what a supportive workplace looks like, from the inside out. To ensure every team member feels valued, we provide competitive compensation packages that reflect your skills and contributions, along with equity opportunities that allow you to share in the company's success. On top of this, we offer a comprehensive suite of benefits such as employer-sponsored health, dental, and life options, and unlimited PTO, we offer an all-of-you, inclusive approach to benefits: - Family-centric health support with access to Lyric's comprehensive services for urgent care, behavioral health, psychology, and psychiatry for you and your entire family, including virtual veterinary care for your pets - Company supported Parental Leave for both primary / non-primary care givers with options for a tiered return to work, and eligibility to receive additional hours PTO for Parental Care and Backup Childcare - Receive reimbursement for work-related vehicle expenses, including commuting and travel costs, for staff who drive as part of their job responsibilities - Opportunity to receive up to $3,000 / year Tuition Reimbursement to support your educational and professional development by covering a portion of costs relating to fees, course materials, or other related expenses - Receive employer sponsored short-term and long-term disability benefits to provide financial support in the event of illness or injury that prevents you from working - Enrollment in 401(k) Retirement Plan through Human Interest to help save for your future with flexible contribution options Why choose Nest Health? Nest and its leaders have won multiple awards including Rock Health's Next-Gen Pediatric innovations, New York Times Top Five Who Spread Hope, New Orleans City Business Power 50, and CB Insights Digital 150. Additionally, Nest has become a prominent thought and brand leader garnering national attention from outlets such as 60 Minutes, Business Insider, NYTimes, Fierce Healthcare, Axios , and others. More recently, they were recognized on Inc.'s Female Founder 500 List for 2025. Learn more about us at https://www.nesthealth.com/. To learn more about the Nest care model, watch this video https://vimeo.com/1047243839/57d34954e5?share=copy, by the award- winning HBO Katrina Babies filmmaker Edward Buckles, JR. Nest Health celebrates the diversity of our patient population and seeks diversity on our team. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristics.