Chief of Staff

Job description

Role Purpose The Chief of Staff is the founders’ operating system . This is not an EA, not a glorified project manager, and not a communications role. It is the role of someone who thinks like a founder, works like an operator, and earns trust through clarity, speed, and truth. At 1001, you will act as the organizational force multiplier to the CEO, CPO, and CISO. You will translate founder vision into operational execution , create the systems for strategic accountability, and remove organizational noise that distracts the leadership team from delivering on bold goals. This role is mission-critical to 1001’s ability to scale with integrity while managing complex content licensing, ISP/VAS bundling partnerships, compliance governance, and team development across Iraq and remote hubs. Responsibilities 1. Strategic Execution on Behalf of Founders Own follow-through on top 5–7 company priorities per quarter Translate founder priorities into OKRs, weekly metrics, and cross-team project plans Prepare and own internal leadership syncs and external strategic briefings (regulators, rights holders, board, or telco/ISP partners) 2. Internal Program Ownership Design and scale internal systems: Intern & talent development programs Onboarding systems for senior hires and C-Suite adjacents Strategic cadences: OKRs, offsites, retrospectives, decision docs Own the rhythm of the company: pre-reads, leadership planning meetings, post-mortems 3. Decision Infrastructure Create a system to track, assign, and close strategic decisions from the founders Triage and escalate only what needs founder attention; delegate the rest with clarity Own weekly “founder context brief” shared with department heads 4. People & Organizational Design Partner with founders to: Design promotion and leveling frameworks Improve or run the performance review process Build and maintain leadership dashboards and team health feedback cycles Track retention, velocity, and readiness of emerging leaders 5. Cross-Functional Pressure Relief Identify bottlenecks between functions (e.g., Legal ↔ Product, Platform ↔ BizDev) Step in to lead urgent or undefined initiatives across compliance, ops, or partner enablement Take ownership of first-pass versions of operating docs and policies, before Legal finalization Success Metrics Area KPI Founder Leverage # hours of meeting time freed weekly; % of decisions closed without founder involvement Program Execution % of internal programs delivered on time with adoption by 2+ departments Team Alignment % of company OKRs tied to top-level priorities; “Clarity of Founder Direction” score in surveys People Design Time-to-onboard new execs; % of team in a structured performance or growth path Strategic Ops % of company offsites, board decks, and planning cycles prepared to exec standard You Might Be a Fit If You: Have strong founder empathy and know how to keep pace without friction Learn rapidly in ambiguous environments and create structure from chaos Have led strategy or BizOps in a high-growth startup, or spent time in consulting or finance before building Think in documents and bring clarity to messy, fast-moving discussions Are coachable, feedback-hungry, and ready to operate with little hand-holding Required Learning (First 3 Months) “High Output Management” by Andy Grove "The Lean Startup" by Eric Reis "The Startup Owner's Manual" by Steve Blank "The N2HED Framework" by Ahmad Al-Shagra "That Will Never Work" by Marc Randolp Mochary Method Manager Training + Reforge’s "Execution & Strategy" → Learn decision cadences, trust-based delegation, and founder-caliber written communication. Language Proficiency Arabic - Fluent English - Fluent