Chief of Staff, GTM

Job description

# **Chief of Staff, GTM** **Location:** Remote | Canada **Reports To:** VP, Sales, Jesse Bruyn **Type:** Permanent | Full-Time ## **About Solink** At Solink, our mission is to **safeguard what matters most**. We provide businesses with the tools to **know sooner and act faster** by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 35,000 locations across 60+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! ## **The Role** We're looking for a **Chief of Staff, Go-to-Market** to serve as a senior strategic partner to our GTM leadership team, helping solve the most complex and consequential challenges facing Solink's revenue organization. This role sits at the intersection of strategy, transformation, and execution across Sales, Marketing, Customer Success, Channel, Revenue Operations, and the broader business. You'll take ownership of ambiguous, cross-functional problems, develop the systems and operating models required for Solink to scale, and lead high-stakes initiatives that shape how our GTM organization evolves. You'll operate with significant autonomy and influence, bringing together business performance, market context, customer insight, and external best practices to help senior leaders make better decisions. You'll also act as a thought partner and mentor across the organization, raising the quality of strategic thinking, problem solving, and execution around you. a real impact. ## **What You’ll Do** - **Drive GTM priorities:** Translate company strategy into clear GTM objectives, priorities, and operating plans. - **Own the GTM operating system:** Lead leadership meetings, business reviews, QBRs, strategic planning, and the mechanisms that create accountability. - **Lead strategic initiatives:** Drive high-priority cross-functional programs from definition through execution, resolving dependencies and ensuring measurable outcomes. - **Create executive leverage:** Help the GTM leadership team prioritize attention, prepare critical decisions, synthesize complex information, and ensure follow-through. - **Improve GTM effectiveness:** Identify organizational, process, and operating gaps and partner with leaders across GTM and the broader company to solve them. ## **Role Expectations** This is a **P5** level role. At Solink, individuals at this level are senior contributors who lead high-priority initiatives, set strategic direction within their area of expertise, and are trusted advisors on complex and high-impact decisions. They use their expertise to improve how teams operate, strengthen cross-functional collaboration, and raise the capability of those around them. **In this role, you'll be expected to:** - Drive major GTM initiatives and transformations with full ownership and autonomy, bringing structure and long-term vision to ambiguous problems that span multiple functions. - Influence VP- and C-level decisions through strong strategic judgment, clear points of view, and the ability to connect business performance, market context, and company priorities. - Build cross-functional systems, operating models, and frameworks that define how GTM prioritizes, makes decisions, and scales as Solink grows. - Lead alignment across senior stakeholders on high-stakes priorities, proactively resolving competing objectives, dependencies, and organizational barriers to execution. - Act as a company-wide mentor and thought partner, elevating the capability of leaders and senior contributors through coaching, advising, and sharing expertise. - Continuously bring relevant external insights into Solink, helping the organization anticipate market, technology, and operating shifts and translate them into practical strategic advantage **What success looks like:** - The GTM leadership team operate against a clear set of priorities and make faster, better-informed decisions. - GTM functions are aligned around shared company outcomes with clear ownership and accountability. - Strategic initiatives move consistently from decision to execution with measurable business impact. - Leadership has a reliable view of GTM performance, risks, opportunities, and required actions. - The GTM leadership has greater capacity to focus on the highest-value strategic, customer, and company priorities. ## **What You Bring** **Must-Have:** - Significant experience in GTM strategy, Strategy & Operations, Revenue Operations, Sales Operations, or a Chief of Staff role within a scaling B2B technology company. - Experience partnering directly with executives and influencing senior leaders across multiple functions. - A track record of translating strategy into clear priorities, operating plans, and measurable outcomes. - Strong business judgment, analytical ability, and comfort using financial and operational data to guide decisions. - Exceptional communication and leadership skills, with the ability to simplify complex issues, challenge constructively, and create alignment without direct authority. **Nice-to-Have:** - Experience working directly with a GTM leadership. - Experience scaling a multi-function GTM organization through significant growth or transformation. - Experience across multiple GTM disciplines such as Sales, Customer Success, Marketing, Channel, or Revenue Operations. - Experience with both direct and channel-led GTM models. - Experience in physical security, video intelligence, multi-location businesses, or hardware-enabled SaaS. ## **Security Requirements** - Candidates must undergo a criminal records check upon hire; - Be a Canadian Citizen (dual citizens included), or eligible to work in Canada; - Be willing to comply with Solink’s own security policies and standards. ## **Compensation** The salary range for this role is 150,000-190,000 CAD. We determine compensation based on the experience, skills, and impact you bring to the role. Candidates hired closer to the top of the range will typically demonstrate **proficient** capability throughout the interview process. This means they already have the knowledge, skills, and competencies needed to perform successfully in the role, can ramp up quickly, and are expected to become fully proficient in the position within a short period of time. ## **Our Values** We do things the Solink way: - **Act with URGENCY** – Our customers move fast, so we do too. - **Deliver with QUALITY** – We sweat the details and hold a high bar. - **Win with TEAM** – No egos. Just outcomes, built together. - **Lead with TRUST** – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. ## **Why Solink?** We’re not just building tech - we’re building a place where great people do great work. - **Clarity and trust**: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. - **Meaningful equity**: Every full-time, permanent employee has a stake in our growth. - **Comprehensive benefits**: Fully paid health & dental (no waiting period) + $500 health spending account. - **Wellness support**: Monthly reimbursement for fitness, wellness, or mental health programs. - **Growth through merit**: Advancement is based on contribution, initiative, and the ability to raise the bar - together. - **Candid culture**: Clear expectations, honest feedback, and no politics. - **Social connection**: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. ## **What to Expect from the Hiring Process** We respect your time and value transparency. Here’s a general idea of what to expect: 1. Intro call with our Talent Team 2. Interview with the Hiring Manager 3. Role-relevant task or case (if applicable) 4. Reference Checks 5. Offer & onboarding 🎉 ### *Please note: this is subject to change at any point in the recruitment process based on the needs of the business.* ## **How to Apply** Submit your resume and a short cover letter via our [[Careers Page](https://solink.com/careers/)]. Let us know what excites you about this role, and how you’d help move Solink forward. ### ***NOTICE: Solink*** **uses artificial intelligence (AI) to screen, assess, and/or select candidates for this position.** ### ***Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.***