Chief of Training

Job description

The TLC oversees a transportation ecosystem that moves nearly 1 million riders every single day the equivalent of the entire Boston transit system. TLC is the agency responsible for regulating New York City's taxicab and for-hire vehicle industry. With approximately 180,000 licensed drivers, 1,000 businesses, 115,000 vehicles including and the iconic yellow taxi at the heart of our city’s identity, TLC is entering a new era of dignity, accountability, and collaboration across the for hire vehicle sector. TLC continues to be on the front lines of a rapidly changing mobility landscape and our innovative efforts--whether requiring minimum pay for app drivers, ensuring wheelchair accessible service, making our licensed fleet more environmentally sustainable, working to eliminate traffic fatalities, or preventing discriminatory service--often serve as a model for other cities. In this New Era for TLC, the agency is guided by three core priorities: - Driver and Passenger Dignity ensuring every interaction reflects respect and fairness - Corporate Accountability holding regulated entities to consistent, transparent standards - A Transportation System that Works Together equitable, modern, and accessible Under the direction of the Assistant Commissioner of the Enforcement Division, the Chief of Training will oversee TLC’s Uniformed Services Bureau Training Academy, which is responsible for training classes of new cadets, refresher field training, and leadership and supervisory training. The Chief of Training will plan, organize, implement and coordinate the TLC USB Training Academy, including entry-level training, advanced and specialized training, annual in-service training and other criminal justice in-service career development; and direct the development and distribution of materials and information concerning all USB educational and training programs. In coordination with TLC’s Legal Division, the Chief of Training will manage the development and implementation of high-quality training and continued education for field officers who engage in complex enforcement operations that require excellent judgment and skilled application of law and regulation related to facts available in the field and inspectors who conduct onsite DMV and TLC vehicle inspections. The Chief of Training will also oversee the scheduling of personnel for training, seminars and ceremonies, including the reservation of required facilities; coordinate with the New York State Division of Criminal Justice Services, New York City Police Department, Port Authority of New York and New Jersey Police Department, and other agencies to ensure equivalent training standards; and attend meetings and interact with local, state, and federal agencies involved with the New York State and New York City Law Enforcement Training Programs. The Chief of Training will also be responsible for evaluating all training programs contracted to outside vendors, as well as preparing and maintaining Standard Operating Procedures, Department Manuals, including the Enforcement Division Patrol Guide, and other instructional materials. To Apply: Please go to and search for Job ID# 807955 or click the "Apply" button below. SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW. APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL. Job Location: 3189 123rd Street College Point, NY ADMINISTRATIIVE TAXI & LIMOUSI - 10079 1. A four year high school diploma or its equivalent, and six years of full-time experience in criminal justice or law enforcement; at least eighteen months which must have been in an administrative, managerial, executive capacity or supervising enforcement personnel. Education received at an accredited college may be substituted for the work experience cited above at the rate of one year of college for six months of experience, up to a maximum of four years of college for two years of experience. In addition, a master's degree from an accredited university may be substituted for up to one additional year of the general experience on the same basis as described above; or 2. A satisfactory equivalent of education and experience as cited above. However, all candidates must have the eighteen months of administrative, managerial, executive experience or supervising enforcement personnel as described in "1" above. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.