๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ฎ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ฏ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ฎ๐ฌ-๐ฏ๐ฌ ๐๐ฃ๐)Experience: 7+ yrsLocation: Mumbai, Maharashtra, IndiaJob Type: Full-timeAs COO, you will be responsible for creating a scalable operating model that enables predictable growth and operational excellence. You will partner with the CEO on strategic planning while taking ownership of day-to-day business execution across critical revenue and customer-facing functions.A key focus of the role will be strengthening the complete customer lifecycleโfrom acquisition and onboarding to retention, renewals, and expansion. You will establish robust Revenue Operations and CRM practices, improve sales productivity and forecasting, and ensure teams operate against clear goals and measurable business outcomes.The role requires a commercially minded leader who can combine strategic thinking, financial discipline, data-driven decision-making, and hands-on execution. You will also play a critical role in developing high-performing leadership teams and creating a culture of accountability, ownership, collaboration, and continuous improvement.RequirementsKey ResponsibilitiesPartner with the CEO to define and execute the organisation's growth strategy and annual operating plan.Lead and scale Sales, Marketing, Customer Success, and Business Operations.Build scalable processes, systems, and performance frameworks to support rapid growth.Drive improvements across customer acquisition, onboarding, retention, renewals, and expansion.Establish and optimise Revenue Operations, CRM processes, sales forecasting, pipeline management, and business reporting.Monitor and improve key SaaS metrics including ARR, MRR, CAC, LTV, NRR, churn, pipeline conversion, and sales productivity.Create strong alignment across Product, Engineering, Sales, Marketing, Finance, HR, and Customer Success.Promote data-driven decision-making and continuously identify opportunities to improve operational efficiency.Build, mentor, and lead high-performing teams with a strong culture of accountability and ownership.Review business performance regularly and provide actionable insights to the CEO and leadership team.Support strategic initiatives, partnerships, market expansion, and other growth opportunities.Identify operational risks and establish systems to ensure sustainable and predictable business execution.What's Makes You a Great Fit10โ15 years of overall experience, including at least 5 years in a senior leadership position such as COO, VP Operations, Business Head, or equivalent.Proven experience scaling a high-growth B2B SaaS business.MBA along with a BE/B.Tech or equivalent technical qualification.Strong leadership experience across Sales, Marketing, Customer Success, and Business Operations.Deep understanding of SaaS business models, subscription economics, and revenue metrics.Strong hands-on knowledge of CRM platforms such as Salesforce, HubSpot, Zoho, Freshworks, Microsoft Dynamics, or similar systems.Demonstrated expertise in Revenue Operations, sales forecasting, pipeline management, and performance analytics.Proven ability to drive revenue growth while improving operational efficiency and customer retention.Strong financial acumen, strategic planning, analytical thinking, and stakeholder-management capabilities.Excellent leadership, communication, negotiation, and decision-making skills.Ability to operate effectively in a fast-paced, high-growth environment and balance strategic priorities with hands-on execution.Experience in CRM, SalesTech, Customer Engagement, Marketing Automation, or Enterprise SaaS will be an added advantage.
๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ฎ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ฏ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ฎ๐ฌ-๐ฏ๐ฌ ๐๐ฃ๐)
Experience: 7+ yrs
Location: Mumbai, Maharashtra, India
Job Type: Full-time
As COO, you will be responsible for creating a scalable operating model that enables predictable growth and operational excellence. You will partner with the CEO on strategic planning while taking ownership of day-to-day business execution across critical revenue and customer-facing functions.
A key focus of the role will be strengthening the complete customer lifecycleโfrom acquisition and onboarding to retention, renewals, and expansion. You will establish robust Revenue Operations and CRM practices, improve sales productivity and forecasting, and ensure teams operate against clear goals and measurable business outcomes.
The role requires a commercially minded leader who can combine strategic thinking, financial discipline, data-driven decision-making, and hands-on execution. You will also play a critical role in developing high-performing leadership teams and creating a culture of accountability, ownership, collaboration, and continuous improvement.
Requirements
Key Responsibilities
- Partner with the CEO to define and execute the organisation's growth strategy and annual operating plan.
- Lead and scale Sales, Marketing, Customer Success, and Business Operations.
- Build scalable processes, systems, and performance frameworks to support rapid growth.
- Drive improvements across customer acquisition, onboarding, retention, renewals, and expansion.
- Establish and optimise Revenue Operations, CRM processes, sales forecasting, pipeline management, and business reporting.
- Monitor and improve key SaaS metrics including ARR, MRR, CAC, LTV, NRR, churn, pipeline conversion, and sales productivity.
- Create strong alignment across Product, Engineering, Sales, Marketing, Finance, HR, and Customer Success.
- Promote data-driven decision-making and continuously identify opportunities to improve operational efficiency.
- Build, mentor, and lead high-performing teams with a strong culture of accountability and ownership.
- Review business performance regularly and provide actionable insights to the CEO and leadership team.
- Support strategic initiatives, partnerships, market expansion, and other growth opportunities.
- Identify operational risks and establish systems to ensure sustainable and predictable business execution.
What's Makes You a Great Fit
- 10โ15 years of overall experience, including at least 5 years in a senior leadership position such as COO, VP Operations, Business Head, or equivalent.
- Proven experience scaling a high-growth B2B SaaS business.
- MBA along with a BE/B.Tech or equivalent technical qualification.
- Strong leadership experience across Sales, Marketing, Customer Success, and Business Operations.
- Deep understanding of SaaS business models, subscription economics, and revenue metrics.
- Strong hands-on knowledge of CRM platforms such as Salesforce, HubSpot, Zoho, Freshworks, Microsoft Dynamics, or similar systems.
- Demonstrated expertise in Revenue Operations, sales forecasting, pipeline management, and performance analytics.
- Proven ability to drive revenue growth while improving operational efficiency and customer retention.
- Strong financial acumen, strategic planning, analytical thinking, and stakeholder-management capabilities.
- Excellent leadership, communication, negotiation, and decision-making skills.
- Ability to operate effectively in a fast-paced, high-growth environment and balance strategic priorities with hands-on execution.
- Experience in CRM, SalesTech, Customer Engagement, Marketing Automation, or Enterprise SaaS will be an added advantage.
At Weekday (backed by YC; also Product Hunt #1 product of the day), we are building the next frontier in hiring. We have built the largest database of white collar talent in India and have built outreach tools on top of it to generate highest response rates.
At Weekday (backed by YC; also Product Hunt #1 product of the day), we are building the next frontier in hiring. We have built the largest database of white collar talent in India and have built outreach tools on top of it to generate highest response rates.
