Chief Technology Officer/ Head of Engineering, Virtual insurance

Job description

## **Job Summary** We are seeking a visionary and execution-focused Chief Technology Officer / Head of Engineering to lead our end-to-end technology strategy, architecture, and engineering organization. This role is responsible for driving digital innovation, ensuring regulatory compliance, strengthening cybersecurity posture, and building a resilient, scalable, and data-driven insurance platform. The CTO will partner closely with executive leadership to align technology initiatives with business growth and customer experience goals. ## **Responsibilities** Technology Strategy & Leadership - Define and execute technology vision to transform insurance experience for B2C customers aligned with business objectives and regulatory requirements. - Lead digital platforms evolution across web and mobile applications. - Drive cloud-native architecture strategy and platform scalability. - Envision in AI adoption from development to user experience - Build and foster a high-performance engineering culture emphasizing innovation, accountability and continuous improvement. Platform & Engineering Excellence - Oversee end-to-end software development lifecycle, DevOps, and CI/CD practices. - Ensure system reliability, performance, and scalability across customer-facing and internal platforms. - Optimize data architecture and warehouse strategy to enable trusted reporting and analytics. - Lead modernization initiatives across infrastructure, applications, and integration layers. Data & Analytics Governance - Establish a unified and trusted data foundation to support reporting, regulatory submissions, and decision-making. - Drive improvements in ETL orchestration, data freshness, and reporting SLA performance. - Promote data governance, lineage, reconciliation accuracy, and audit readiness. Security, Risk & Compliance - Own company cybersecurity strategy and technology governance. - Ensure IT governance frameworks, incident and change management controls, and audit processes are embedded in engineering practices. - Strengthen identity management, infrastructure and data security, and threat monitoring. Team and Culture - Oversee engineering operations, FE, BE, QA, SRE, IS and Data teams to ensure high availability and business continuity. - Establish engineering best practices, scalable architecture standards, and digital products development discipline. - Foster a culture of experimentation, accountability, and measurable impact. - Collaborate cross-functionally with GTM, Product, Operations, Finance, Risk and Compliance teams. - Serve as a strategic advisor to the executive leadership on technology risk and innovation. - Mentor and develop technical leaders within the organization. ## **Requirements** - Bachelor’s degree in Computer Science, Engineering, Information technology, or a related field (Master’s preferred). - 15+ years of progressive leadership experience in technology, preferably within insurance, fintech, or financial services. - Proven experience leading digital transformation and AI adoption is prefered - Experience in leading techonology team in regulated environment is a plus - Deep understanding of IT governance, cybersecurity and regulatory compliance frameworks. - Track record of building and scaling high-performing engineering organizations. - Passionate for innovation and building technology that meaningfully transforms customer experience and insurance operations. - Excellent communication skill with capabilities and patience to understand and balance interests of different stakeholders and at the same time a people manager who is willing to spend time to hold heart-to-heart conversation to coach and grow the team