Christmas Support Worker and Assessor

Job description

Number of Positions Available: 2 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Coordinate and undertake assessments of Christmas Cheer applications from community members on behalf of Doorways Tasmania, ensuring timely and appropriate support for individuals and families in need. Ensure all successful applicants are booked into the online collection calendar and notified of their collection details in a timely manner. Ensure all unsuccessful applicants are advised of the outcome of their application as soon as possible. When required provide hands-on support to the Warehouse Supervisor, including the collection, unpacking, sorting, storage, and distribution of donated gifts and food items. This includes supporting volunteers and coordinating the distribution of donations through Salvation Army programs and external community partner organisations. Why this role matters The Salvation Army (Salvos) Doorways model of care provides holistic financial support to individuals and families seeking short term financial assistance and ongoing financial management support services. The Doorways Team provide person-centred trauma informed care, facilitate short-term financial assistance, and walk side-by-side with participants as they build the skills and knowledge to break the cycle of poverty. Make a meaningful difference this Christmas by helping ensure individuals and families in our community receive practical support when they need it most. About the role The Salvation Army Tasmania is seeking a highly organised and compassionate Christmas Cheer Support Worker/Assessor to support the delivery of our Christmas Cheer program This is a hands-on role combining administration, community engagement and warehouse support. You will play an important part in processing applications, communicating outcomes, coordinating gift collections and supporting the safe and efficient distribution of donated gifts and food items. This part‑time position (20 hours per week) is based in Derwent Park and is offered as a fixed‑term contract until January 2027, with remuneration at SCHADS Level 2. How You Will Make an Impact Process and assess Christmas Cheer applications in accordance with established guidelines, maintaining accurate records and notifying applicants of outcomes within required timeframes. Manage the online collection calendar and communicate collection details clearly and respectfully to approved applicants. Provide administrative and operational support to Doorways managers, the Warehouse Supervisor, staff and volunteers. Receive, sort, record, pick, pack, store and distribute donated gifts, food and Bags of Hope to Salvation Army sites and community partner organisations. Support volunteers, caseworkers and Corps Officers during gift preparation and distribution, promoting safe and effective service delivery. Assist with warehouse operations, including stock management, supermarket orders, pack-down and safe storage or distribution of remaining stock. Maintain a safe, clean and compliant working environment while meeting Salvation Army policies, reporting requirements, training obligations and health and safety procedures. What You Will Bring A high level of administrative aptitude and attention to detail. Excellent written and verbal communication skills. Excellent organisational and time-management skills. The ability to prioritise tasks and meet deadlines in a busy, seasonal environment. The ability to communicate respectfully, clearly and compassionately with people from diverse backgrounds. The ability to work independently while contributing positively to a team. Current National Police Record Check. Current and valid Working with Vulnerable People Check – Child Related Activity. Current Tasmanian Driver Licence. What we offer Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. How to Apply If this opportunity resonates with you and you are passionate about making a real difference, we encourage you to apply. Submit your current CV and a cover letter outlining how you meet the essential requirements of the role. Applications will close once a suitable candidate is appointed. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration