Cisco collaboration Engineer

Job description

# Cisco collaboration Engineer > Müller`s Solutions · Riyadh, Saudi Arabia · — · Posted 2024-04-22 **Workplace:** on_site ## Description As a Cisco Collaboration Engineer at Müller's Solutions, you will be responsible for designing, implementing, and supporting Cisco collaboration solutions for our clients. You will collaborate with cross-functional teams and clients to gather requirements, design scalable solutions, configure and deploy Cisco collaboration products, and provide ongoing support and maintenance. **Responsibilities:** - Design, configure, and implement Cisco collaboration solutions, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco Webex, and other collaboration products. - Gather and analyze requirements from clients and stakeholders and develop solution designs that meet their business needs. - Collaborate with network engineers and other technical teams to ensure seamless integration and interoperability of Cisco collaboration solutions with network infrastructure. - Perform system upgrades and deployments of Cisco collaboration products, ensuring minimal downtime and disruption to client operations. - Provide ongoing technical support and troubleshooting for Cisco collaboration solutions, addressing and resolving issues in a timely manner. - Follow best practices and industry standards for security, performance, and reliability in the design and implementation of Cisco collaboration solutions. - Stay updated with the latest Cisco collaboration technologies and certifications to enhance expertise and provide innovative solutions to clients. ## Requirements **Requirements:** - Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience as a Cisco Collaboration Engineer, with expertise in designing, implementing, and supporting Cisco collaboration solutions. - Strong knowledge of Cisco collaboration products, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco Webex, and other collaboration tools. - Experience with network infrastructure and protocols, including TCP/IP, SIP, QoS, and VLANs. - Excellent understanding of VoIP technologies, codecs, and codecs negotiation. - Ability to analyze and troubleshoot complex network and collaboration issues. - Cisco certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration are strongly preferred. - Strong communication and interpersonal skills to effectively collaborate with clients and cross-functional teams. ## Apply [Apply at Müller`s Solutions](https://apply.workable.com/mullers-solutions-1/j/918C27D4E3/apply) --- Powered by [Workable](https://www.workable.com)