Citizen Services Representative

Job description

Duties: Receives and responds to citizen requests/concerns. Prepares monthly and annual reports. Researches and maintains claim and lawsuit files. Performs radio communicator duties. Types letters, memos, and various forms. Performs all duties in a customer service orientated manner, adhering to all safety and board policies, regulations, or procedures. Must perform duties in a safe, professional, and courteous manner to promote a positive image of the Road Commission for Oakland County. Requires a daily schedule that supports RCOC hours of operation. Regular and predictable onsite job attendance is an essential function of this position. Special Experience/Education A High School Diploma or equivalent is required. Training in office procedures and clerical skills are required. A minimum of two (2) years of clerical and word processing experience is required. Must possess and maintain a valid State of Michigan Driver’s License. Disclosure: This position is within a bargaining unit and the individual that holds this position is subject to the terms and conditions of the existing collective bargaining agreement. Disclaimer Must be legally eligible to work in the United States and possess a Valid Driver's License. Attractive benefits package. EOE/ADA/Drug Free Workplace.