Claim Settlement Payments Administrator

Job description

We’re looking for a detail-driven Payment Administrator to support the processing and auditing of financial transactions in a fast-paced payments environment based at our head office in Bedford, MK44 3JZ. This role is key to maintaining payment integrity, investigating discrepancies, and ensuring compliance with internal controls, regulations, and service level agreements. Working closely with Finance, Operations, Customer Service, and external banking partners, you’ll provide high-quality administrative and audit support while contributing to continuous improvement across payment processes. The salary for this position is £27,976 per annum. Key Responsibilities Audit and validate payment and banking transactions for accuracy and compliance Investigate and resolve payment discrepancies, exceptions, and failed transactions Maintain accurate records to support audit trails and regulatory requirements Produce timely MI and audit reports for Payments and Finance teams Support payment processing, reconciliations, approvals, and confirmations Liaise with internal teams and external partners on payment queries Manage payments administration, prioritising workloads to meet deadlines Support peak periods and ad-hoc projects as required Skills & Experience Essential Strong attention to detail and accuracy with financial data Experience in banking, payments, finance, or audit administration Understanding of payment processes, reconciliations, and financial controls Strong analytical, problem-solving, and communication skills Confident working independently and as part of a team Proficient in Microsoft Excel and Outlook Desirable Experience in a regulated financial services environment Familiarity with payment systems, banking platforms, or audit tools Knowledge of compliance, risk, or internal audit principles Why Join Us? Join a supportive, professional team while gaining valuable experience across banking, payments, and audit. Build a long-term career in a fast-paced, structured environment where accuracy, integrity, and continuous learning are valued. What we offer you in return: Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion. Give Back: Receive a paid day to volunteer for a charity of your choice. Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access. Your Future: Join our contributory workplace pension scheme for financial security. Investment: Purchase shares in our global company at a discounted rate. Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts. Life Assurance: Enjoy peace of mind with our life insurance coverage. Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.