Claims Assistant 1

Job description

Berkshire Hathaway Homestate Companies is looking for a workers' compensation Claims Assistant to work in tangent with our Claims Professionals to ensure administration of benefits due injured workers is timely and accurate. This individual will engage in on-the-job training, demonstrating the ability to apply regulations governing the administration process and adherence to Company guidelines, and escalating issues, approval needs, and questions timely to management. ### RESPONSIBILITIES - Coordinates service of required documentation to appropriate parties on litigated claims: prepares index of documentation; assists with cover letter as necessary; ensures appropriate documentation is included in package and any necessary redaction is completed; and, verifies service completion. - Reviews and prioritizes daily diary instructions (e.g., payments, regulatory notices, etc.). - Generates new claim set-up notifications/correspondence for incoming claims. Secures wage information as needed. - Assists with scheduling medical evaluations as needed and obtains updates on disability status post-appointment. - Schedules vendors when necessary for transportation, translation, and subpoena services. - Submits internal service requests with required documentation as necessary (e.g., check pull/voids, stop payment requests, etc.). - Completes other ancillary services as needed, including coverage of reception desk. ### REQUIRED QUALIFICATIONS - EDUCATION: High School Diploma or HS Equivalency credential (GED or HiSET) required. - COMPUTER SKILLS: Proficient in Microsoft Office Suite of applications (WORD, Excel in particular) and ability to be proficient on applicable databases, systems, and vendor software programs. - High level attention to detail. - Able to manage multiple priorities while fulfilling commitments. Effectively manages time to accomplish work. - Dedicated to meeting needs of others in the organization. Responds timely to requests for service and assistance.