Claims Handler – Auto (Bodily Injury)

Job description

# **Ready to grow your claims career faster than the traditional industry allows?** We’re looking for a **Auto Claims Handler** to join ClaimSorted. This role is ideal for: - a Claims Handler who wants to build their career at a company that rewards performance, not tenure - someone with 5+ years of claims experience who is hungry to learn and grow fast We are **not looking for tenure for the sake of it**. We are looking for people with **talent, ambition, work ethic, and the drive to build a real career**. If you join us, we will give you the training and support to become the best Claims Handler possible - from **people management** to **performance management**, **data**, **quality**, and **capacity planning**. Our goal is to help you become one of the **best** **claims leaders of the future**. ## **About ClaimSorted** ClaimSorted is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry. We combine a high-performing claims team with an AI-enabled platform to deliver claims up to **3x faster**, with better service and better economics for insurers. We’re backed by **Y Combinator, Atomico, and Eurazeo**, have raised **$16M+**, and already manage claims for **50+ partners** across more than **$200M in insurance premiums**. ## **What you’ll do** - Handle claims end to end: from first notification of loss through to settlement - Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience (including inbound phone line) - Review documentation, verify coverage, and assess liability accurately - Set appropriate reserves and manage claims within your authority - Identify potential fraud indicators and escalate appropriately - Maintain accurate and thorough claims records for audit and compliance - Contribute to continuous improvement by flagging process inefficiencies ## **What we’re looking for** - Based in or willing to relocate to **Dallas, TX** with work authorization - **5+ years** of auto bodily injury claims experience (total loss experience preferred). - Strong organisation and ability to prioritise independently - Comfortable using data to make decisions - Team-oriented, hardworking, and ambitious - Experience leading, mentoring, or coaching others is a plus - Startup or high-growth experience is a plus ## **Why join us** This is a chance to grow faster than you would at a traditional insurer or claims business. You’ll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work. **If you’re ready to step up, work hard, and build a career in claims, we’d love to hear from you.** ## **Our Values** - Move Fast – Act decisively, iterate quickly, optimise for momentum. - Always Overdeliver – We exceed expectations in everything we do. - Think Customer-First, Always – The customer experience drives every decision. - Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’ - Say It How It Is – Transparency and direct communication build trust. ## **Compensation & Benefits** - Competitive salary beyond the industry standard - Quarterly performance bonus: up to 15% of quarterly salary - Equity participation: stock options as an early-stage team member - Medical, dental and vision insurance for you and your dependents - 401(k) with 4% company match - 20 Days annual PTO - Accelerated promotion track in a high-growth environment