Cleaner Product Manager

Job description

About Homeaglow Homeaglow’s mission is to create happy homes. We delight customers and empower cleaning professionals by building the leading platform for home services. Today, we are the world’s largest marketplace for home cleanings. Tomorrow, we’ll be the world’s leading platform for all home services. We are transforming the home services industry by making high-quality home cleanings more accessible, affordable, and transparent for everyone. We connect customers with independent, background-checked cleaning professionals through a modern technology platform that simplifies booking, pricing, and communication. Why Join Homeaglow? A True Startup Environment Join a high-growth, entrepreneurial company where speed, ownership, and impact define the culture. Sustained, Profitable Growth Double-digit year-over-year growth at a nine-figure revenue scale, while serving less than 0.5% of U.S. households — with significant runway ahead. Strong Unit Economics Disciplined focus on LTV/CAC and long-term value creation drives sustainable expansion. Bootstrapped & Focused No liquidation preferences. No distracting investor pressure. Just stable priorities and long-term thinking. Real Economic Impact Over 100,000 cleaning professionals have earned $250M+ through our platform. Average earnings are ~50% higher than traditional hotel housekeeping roles. Vertical Expansion Strategy Significant opportunity to expand into adjacent services and deepen customer relationships. Building a World-Class Team Be part of a professional, high-caliber team scaling a category-defining platform What you will work on You will own the cleaner-side product experience — the app, the systems, and the strategies that help cleaners succeed. When cleaners succeed, customers get great experiences, and the business grows. Strategic pillars they'll drive: Acquisition, Onboarding & Activation — Build the systems that ensure we have high-quality cleaners everywhere customers need them. Design flows that convert applicants into active, job-ready cleaners efficiently. Cleaner Education — Make it clear what it means to succeed on the Homeaglow platform. Develop the tools and touchpoints that set cleaners up to meet and exceed customer expectations from day one. Quality Evaluation — Create accurate, scalable systems for measuring cleaner performance. Invest in our best cleaners and part ways with those who won't succeed on the platform. Retention & Utilization — Get our best cleaners to take on more jobs. Reduce friction, increase engagement, and make Homeaglow the platform cleaners want to build their business on. Skills you need Ideate. Generate a roadmap of ideas grounded in data, user research, and product intuition Prioritize. Assess impact, success likelihood, and effort — then sequence projects for maximum learning velocity. Know what to cut and why. Experiment design. Narrow ideas to specific testable hypotheses and know what they'd do with each possible result Analysis. Dig into why an experiment succeeded or failed. Update opinions based on new data, not anchoring to prior beliefs. Next steps. Translate analysis into crisp next steps and share learnings with the team Qualitative depth & user empathy Understands cleaner psychology, motivations, and pain points — can talk to cleaners, watch session replays, and translate observations into product insight Can bridge between what cleaners say they want and what actually changes behavior Clear communicator Writes requirements and analysis in clear, concise language — can articulate why they chose one approach over another Speaks concretely (numbers, metrics, trade-offs) Can explain to their team and managers what's most important and why Shares the status of the work and progress toward their goals (which they pursue relentlessly) Collaborate to ship ideas end-to-end Design. Works with designer to ideate and make usable experiences Analysis. Collaborates with analysts to track projects and pull data properly Engineering. Makes the simplest specs that engineering can implement that will adequately test their ideas Product taste & judgment Strong instincts for what good looks like — and can explain their reasoning, including what alternatives they considered Balances strong intuition with respect for what the data actually shows Requirements 8+ years as a product manager at a high-growth consumer technology company Experience managing product for a supply-side or operations-facing audience is a strong plus Marketplace experience is a strong plus Track record of shipping products that changed user behavior at scale Proven ownership of the full product lifecycle: ideation, prioritization, implementation, and measurement Perks and Benefits Health insurance fully covered by the company. Parental leave Flexible / unlimited PTO policy. Cleaning membership perk – Free Homeaglow membership with complimentary cleanings. Enjoy up to 2x cleanings a month, capped at $200 USD per cleaning Equal Opportunity Employer Homeaglow is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are committed to building an inclusive environment for all employees. Accommodations We are happy to provide reasonable accommodations for candidates with disabilities throughout our hiring process. Please let us know if you require any adjustments. Pay Transparency Compensation ranges are available upon request. Final offers are based on experience, skills, and location in accordance with applicable pay transparency laws.