Clerk Specialist

Job description

SUMMARY: Under general supervision, but according to established policies and procedures, performs specialized and complex clerical functions. Utilizing judgement and a thorough knowledge of Department, Hospital, and external agency systems and operations regarding a specialized function, researches and reconciles clerical, procedural and judgement errors. Gathers and interprets information from many sources and prepares, summarizes and expedites the processing of such information. May provide resource assistance to other personnel. Performs any combination of the following duties. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Reviews, edits and verifies the accuracy of a variety of records, reports, financial statements and other items. Identifies errors, which may be clerical, procedural and occasionally judgmental in nature, researches all available sources and makes adjustments to reconcile error, as necessary. Provides resource assistance to other clerical personnel, both within and outside the immediate work area, and assists in resolving operational and/or technical problems by researching source of problems and making recommendation for resolution utilizing through knowledge of Departmental and/or Hospital accounts. Codes, indexes, logs, classifies and files materials requiring thorough knowledge of appropriate coding formats, and the Department's record processing and maintenance systems. Performs complex accounting and clerical functions such as processing, posting and balancing settlements to patient accounts from various third-party payers, requiring knowledge of the regulations, policies and procedures of the specific third-party payer, as well as those of the Department. Interacts with patient, representatives of the specific third-party payer and other Hospital departments to explain, process and expedite settlements. Types reports, statistical tables, forms and other documents in conjunction with own work. Operates an on-line computer terminal, similar in operation to a typewriter, in order to input report corrections, accounting figures. May conduct special projects for the Department utilizing experience-based knowledge of Departmental and Hospital policies, procedures and operations. May operate a variety of standard and/or automated office equipment such as a photo-copier, calculator and microfilm viewer. May participate in the orientation of new clerical employees to the Department by explaining procedures and providing assistance as necessary. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: Analytical ability to locate, research and resolve errors and problems. Organizational skills to gather, assemble and maintain data from a wide variety of sources. Good math skills in order to perform statistical analysis, calculate and verify report totals. The ability to operate standard and automated office equipment, including an on-line computer terminal. The level of typing ability required for this position is not that of a correspondence typist. EXPERIENCE: Six to twelve months of progressively more responsible job-related experience, in order to be familiar with most, if not all, departmental operations, as well as the regulations associated with specialized functions. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Generally good working conditions with little discomfort from dust, noise, and heat. SUPERVISORY RESPONSIBILITY: None Pay Range: $21.09-$22.04 Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903 Work Type: Tuesday-Saturday w/rotating holidays 3:30 pm-midnight Work Shift: Day Driving Required: No Union: International Brotherhood Teamsters