Client Advisor

Job description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Responsibilities Focuses on development and retention the existing clients; recruitment of new and potential ones. Contributes to the store business through excellent clienteling and reaching KPIs goals (conversion rate, cross selling, AVT, upselling, strategic zoning). Deliver the Valentino Couture Service. Naturally integrates digital tools in selling and clienteling activities. Skills and experience Minimum 2 years retail experience preferably in Luxury Retail Industry Good communications and interpersonal skills Motivated team player with outgoing personality Drive to meet and exceed performance expectations Able to work full time in shift hours is preferable The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world. By submitting an internal application, the employee confirms they have informed their direct supervisor and HR. By referring a candidate, the employee confirms they personally know the individual and also confirms that the referred candidate has been informed in advance about the referral and has given their consent to the sharing of their personal data (full name, email address). Before referring a candidate, please check the Referral Program General Guidelines and local Annex available on Valentino Place.