Client Advisor

Job description

We are a dedicated Squad on a mission to redefine Swiss watchmaking, rooted in our legacy since 1884. Driven by innovation and precision, we create timepieces that combine modern-retro design with casual, approachable, and sustainable luxury — powered by passionate teams around the world. Join our vibrant Retail team as a Client Advisor and be part of something extraordinary! You will be based in our Breitling boutique in Nagashima , reporting to the Boutique Manager. More than just a sales role, this is an opportunity to create memorable Breitling experiences through personalized service, engaging product storytelling, and lasting client relationships. Working closely with your boutique colleagues, you will contribute to deliver the exceptional service our clients expect. Through hands-on experience, ongoing training, and teamwork, you will develop your skills and product knowledge in a welcoming and dynamic environment. Main responsibilities: • Welcome clients warmly, understand their needs and deliver attentive service from first visit through post-purchase follow-up. • Contribute to individual and team sales targets and boutique KPIs through proactive, client-focused selling. • Present Breitling watches, brand heritage and product features with confidence, building knowledge through ongoing training. • Develop lasting client relationships through thoughtful follow-up, clienteling and CRM activities. • Support daily boutique operations, including product presentation, inventory handling and maintaining an inviting sales floor. • Participate in product and service training, launches and client events; collaborate closely with the boutique team. • Follow company policies and procedures and represent Breitling professionally in every interaction. Your profile: • Experience in retail, hospitality or another client-facing role is welcome; luxury experience is an advantage, not a requirement. • Genuine enthusiasm for client service, sales and building long-term relationships. • Positive, proactive and collaborative, with a willingness to learn and develop. • Interest in watches, fashion or premium brands; specialist watch knowledge is not required. • Effective Japanese communication; English or other languages are an advantage. • Comfortable with basic digital tools and learning retail systems; available for shifts, weekends and public holidays. Our values: At Breitling we are...EPIC! : Entrepreneurship – We take ownership, act with agility, and dare to challenge the status quo. Performance – We strive for excellence and deliver with impact, precision, and passion. Innovation – We embrace creativity and continuously push boundaries to shape the future. Care – We look after our people, our clients, and our planet, with respect and responsibility. Want to take on this mission and join our #Squad? Apply now! We value diversity and are committed to fostering an inclusive environment that reflects the excellence and refinement that define our brand. We welcome applications from all backgrounds, regardless of race, gender, age, sexual orientation, disability, or any other protected characteristic. We invite candidates from all walks of life to share their applications to join our Squad, where inclusion is at the heart of our vision of elegance and prestige. Please note that the use of protective equipment is required for certain roles to maintain the highest standards of safety and precision during operations in our workshops.