Client Advocate - Addictions

Job description

Job Description: ESSENTIAL JOB FUNCTIONS Arranges for delivery of needed non-clinical services, as identified in comprehensive assessment. Conducts and documents assessment of client and/or client’s needs. Participates in development of client’s service plan, consistent with assessment. Assists client in accessing needed services through, for example, referrals or linkages. Monitors client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and performing periodic reassessments of client’s changing needs. Performs advocacy activities on behalf of client (e. g., writing letters to outside agencies, assisting clients in attaining photo identification, etc.). Prepares and maintains case records documenting contacts, services needed, reports, client’s progress, etc., in accordance with SCS and regulatory standards. Participate in case consultation meetings. Communicates with Case Management team about issues related to case management, including client needs and barriers as they transition into Outpatient Services as needed. Performs crisis assistance (i. e., intervention on behalf of client, planning for emergency referrals, coordinates other needed emergency services). EDUCATION Bachelor’s degree in social work, Psychology, Sociology or Human Services is required. EXPERIENCE At least one (1) year of full-time relevant employment experience required. PHYSICAL DEMANDS Position requires lifting of 20 pounds maximum, with frequent lifting and/or carrying of items weighing up to 10 pounds or requires significant periods of walking or standing. Frequent exposure to threat of bodily harm from clients or families. Normal tasks may involve exposure to blood, bodily fluids, or tissue. May involve on-call responsibilities. Reliable transportation for frequent travel. Time Type: Full time