Client Director

Job description

Client Director ABOUT US Recruitics Talent Intelligence and Acquisition Platform unites data, AI, and automation that make modern hiring possible — helping Enterprise organizations predict what’s coming next, attract the right talent, and convert talent anywhere. We’re big believers in teamwork, curiosity, and doing work that actually makes an impact. If you love solving problems, thinking creatively, and helping companies build amazing teams, you’re going to love it here. OVERVIEW The Client Director is the primary commercial owner for their portfolio—responsible for strategic marketing performance, client satisfaction, and driving software product sales across Recruitics’ product ecosystem (Vision, ApplyAnywhere, Jamyr, platform add-ons, and future solutions). This role blends high-impact client leadership with disciplined pipeline generation, opportunity advancement, and closing. Client Directors leverage deep performance marketing expertise, AI-enabled insights, ROI storytelling to influence stakeholders; position solutions, and own commercial outcomes from discovery through contract confirmation. A successful Client Director is part strategist, part consultant, part analyst, and part salesperson—comfortable digging into the data, diagnosing client challenges, translating insights into campaign strategy, challenging client assumptions, and collaborating with internal teams to create measurable value. RESPONSIBILITIES Strategic Client Leadership Serve as the senior strategic lead across assigned accounts, driving retention, growth, and long-term partnership value. Lead the development and execution of integrated recruitment marketing strategies using data, predictive insights, and AI-driven tools. Act as a trusted advisor able to speak fluently about market trends, performance media, and evolving HR technology capabilities. Software Selling & Commercial Ownership Own 100% of software opportunity creation, advancement, and closing across your book of business. Lead all discovery, qualification, and product positioning conversations. Build compelling ROI cases using quantitative models, platform data, and industry benchmarks. Maintain accurate PlanHat stages, dispositions, and forecasting hygiene. Identify cross-sell and upsell opportunities proactively, leveraging client pain points and strategic roadmaps. Drive pricing and packaging discussions; coordinate with Directors/VPs for negotiation support. Pull in leadership only where executive alignment or senior influence will materially increase win rates. Performance Analysis & Optimization Translate client needs, business challenges, and hiring goals into campaign strategy, setting the direction for media execution and ensuring campaigns align to client objectives. Own campaign pacing, performance, and optimization, including budget allocation, optimization cycles, testing, and adjustments to maximize campaign outcomes. Leverage AI-powered analytics and performance data to identify trends, surface insights, and inform optimization and strategic recommendations. Deliver client-facing reporting that demonstrates the value Recruitics delivers, building strong partnerships through weekly status updates, performance reviews, and quarterly business reviews. Partner with Media, Analytics, and Client Finance to ensure accurate forecasting, reporting, and data integrity. Cross-Functional Collaboration Collaborate with Product and Marketing teams to understand new features, value propositions, and ideal use cases. Partner with internal teams to prepare solution narratives, presentations, and enablement materials. Coordinate onboarding and post-sale adoption support with Client Managers/Coordinators. Thought Leadership & Innovation Stay current on recruitment technology, AI solutions, and digital trends. Contribute to product feedback loops and innovation pilots. Represent Client Management in cross-functional initiatives focused on technology adoption and service evolution. REQUIREMENTS Bachelor’s degree required. 5+ years of digital marketing, client management, or consulting experience. Experience presenting and selling solutions, especially SaaS or performance platforms, strongly preferred. Own a portfolio of client accounts, gain a deep understanding of each client’s desired outcomes, and work with internal partners to drive the client’s desired KPI’s and outcomes. Proven ability to lead strategic client relationships and influence senior stakeholders. Strong commercial instincts with demonstrated success in cross-sell or solution selling environments. Deep understanding of digital performance channels (programmatic, PPC, job boards, audiences). Ability to simplify complex data and present compelling value narratives. Proficiency in AI-enabled analytics, predictive tools, and reporting platforms. High ownership, strong organization, and comfort operating in fast-moving environments. WHY JOIN US? At Recruitics, you’ll have the opportunity to take full ownership of design within a cutting-edge team focused on leveraging AI and data to transform the recruitment marketing landscape. You’ll be joining a creative and collaborative environment where your work will directly impact our clients’ success and you will have opportunities for career growth, professional development, and continuous learning. WHAT WE OFFER Competitive salaries with growth incentives Comprehensive health, dental, and vision insurance #AnywhereAugust - We support remote work experiences to expand perspectives and personal growth 15 Vacation Days, 5 Flex Days, 5 Sick Days, and remote work options year-round Fully paid parental leave for both parents Summer Fridays from Memorial Day to Labor Day Winter Recess between Christmas and New Years Commuter and Parking Benefits through Wage Works Eligible to contribute to your 401(K) Retirement Plan after six (6) months of employment. Employee Assistance Programs to support your day to day LOCATION Remote or Hybrid in one of our offices: New York City | Lafayette,CA | Chicago COMPENSATION Comp Range: $85K - 120K + Variable Incentive Compensation EQUAL OPPORTUNITY AND ACCESSIBLE WORKPLACE Recruitics is an equal-opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by State and Federal law. We are committed to creating an inclusive and accessible process for all individuals. If you require any accommodations during the application or interview process due to a disability, please let us know. We will work with you to ensure your needs are met in a timely and respectful manner. Applicants must be at least 18 years old to apply. At Recruitics, protecting our talent community—candidates, clients, and partners—is always a top priority. As you navigate your application journey, please keep these tips in mind to stay safe: We'll never ask you to pay for anything—that includes applications, interviews, background checks, or equipment. We only communicate via official email addresses ending in @ —never from Gmail or suspicious lookalikes. We do not request personal financial information such as bank details, credit card numbers, or wire transfers. If something feels off or doesn’t seem right, pause and contact us directly at . We’re thrilled you’re interested in working with us. Just make sure it’s really us you’re talking to. Stay sharp—and stay safe.