Client Engagement Partner - IT Manufacturing, Retail & Services

Job description

Function Global Markets Our Company We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration. Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Job description As a Client Engagement Partner, you’ll play a key role in the success of your customers by sourcing, managing, and growing a select client cluster and positioning Hitachi Digital Services as a Strategic Digital Technology Services partner of choice, identifying opportunities and avenues to sell new consulting service offerings and solutions. Your expertise in the IT industry means you’ll be adept at establishing and managing client relationships with key decision makers and building trust by understanding your client's business goals to deliver successful outcomes. With your exemplary account management, and professional/technology services experience, along with a deep understanding of the core areas that we operate in (Cloud, Data, IT/OT, IoT, & Managed Services), you’ll be able to work with cross-functional teams to ensure your client’s goals are being achieved through first-class service delivery. You’ll be responsible for: Contributing to new business development efforts in new clients and facilitating those offerings. Driving the sales cycle including opportunity identification, scoping, proposal development, Statement of Work production and contracting. Understanding Hitachi Digital Services and offerings and identifying matching client needs. Overall account management to include work quality and customer satisfaction, collaborating with service delivery leadership to deliver solutions & services. Bringing relevant industry expertise to our clients. Account P&L. What you’ll bring: At least 10+ years of experience in a client-facing Account Manager/ sales role in IT professional services . Demonstrated expertise and a strong network within the IT industry. A strong background in IT services sales environments. Excellent communication skills with the ability to communicate effectively along vertical and horizontal planes internally and within client organizations. Detail-oriented and able to manage and maintain all facets of complex assignments. About us We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you. Fostering innovation through diverse perspectives Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth. We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.