Client Implementation Manager

Job description

**This is Tribe** **Tribe** is a rapidly growing payments technology company on a mission to make the world of payments simple, secure and accessible. **Tribe’s** technology is built for today’s challenges and tomorrow’s opportunities. At **Tribe**, we dream of a future where payments innovation supports the day-to-day experiences that end-users crave. We focus on creating solutions that press ‘fast-forward’ on the innovation lifecycle, without compromising quality, operational value, or stability. ### What you would do - Manage client projects from planning through launch and closure - Build and maintain project plans, timelines, and risk trackers - Coordinate with Engineering, Product, Compliance, and Support to keep everything on track - Be the client’s main point of contact — give regular updates to clients and leadership - Run kickoff meetings, progress check-ins, and post-launch reviews; build strong relationships with client teams - Guide clients through technical setup — API integrations, system configuration, user access. - Support client testing (UAT): prepare test plans, track bugs, confirm results before launch, hand off documentation to Support - Keep clear records — project plans, reports, meeting notes, decisions, sign-offs — for audits ### You Have - 1–2 years in implementation, project management, or client delivery - ideally in fintech, banking, or payments - Knowledge of REST APIs and technical onboarding is a plus - Strong written and spoken English, able to talk to both technical teams and executives - Well organized, able to juggle multiple projects - Good at solving problems and finding root causes - Detail-oriented, especially with documentation and compliance - Team player, comfortable working across departments - Detail-oriented and committed to maintaining high standards of quality, documentation, and compliance. - Collaborative and able to work effectively across different teams and functions. - Curious about technology and interested in how financial services platforms, integrations, and digital products work. - Motivated by ownership and accountability, taking pride in seeing projects through from concept to successful delivery. ### The Company is offering - Official contract according to MD law; - Ultra-modern office in the very center of Chisinau; - Full paid training; - Paid lunch; - Birthday day off - Sick days covered by the company - Fruits, coffee machine, and regular team buildings; - Friendly environment; - ...and much more