Client Market Analyst - Employee Benefits

Job description

The Opportunity: The Benefit Renewal Specialist (Client Market Analyst) will enhance the client experience by providing support to the internal team. The successful candidate will develop skills, industry knowledge and relationships by meeting or surpassing the service expectations of clients, prospective clients, agency and company personnel in Toledo, Columbus, Cincinnati or Cleveland, OH. Are You A Match? The Benefit Renewal Specialist needs to have exceptional communication skills, effective problem-solving skills, and the ability to effectively multi-task. Managing internal and external requests, prioritizing projects, and working with tight deadlines are all essential to success in this role. In This Role You Will Execute On: New business opportunities and current book of business renewals including preparing and sending out RFPs, reviewing, analyzing, and summarizing quotes, and proposal preparation where applicable. Assisting with preparation of various client presentations and deliverables. Discipline in 100% documentation of services provided in Epic. Timely response and follow-up with carrier partners as well as internal team of all client renewals out to market. Assist in the running and distributing of client reports. Primary focus on fully insured, self-funded, level-funded business segment. Exercises discretion and independent judgement when developing a marketing strategy, analyzing data for areas of risk or concern and presenting solutions. Provide Service Team with a strategy, including time expectations, as it pertains to analysis and marketing efforts Provide direction to team on data gathering Experience with alternate medical funding (e.g., self-funding, minimum premium, captive) Creating RFP for marketing Provide a higher level marketing analysis for renewal meeting, including financial analysis Calculating loss ratios and premium increases Review client demographics/offerings for a “best fit” of Hylant analytic tools and run through analysis of appropriate tools Retrieving and Updating Client experience reports, including basic identification of trends Leading rate negotiations with carriers Identifying issues/gaps in coverage Reviewing benefit offerings for account rounding opportunities Building and maintaining Carrier/Administrator contact relationships, including coordinating marketing meetings as necessary Documentation of all activities in Epic Attending client meetings as required In This Role You Will Need: Demonstrate problem-solving skills; including research capabilities 3-5 years' experience working in a similar Employee Benefits function, preferred but not required Excellent communication skills; including listening, speaking and writing Represent Hylant core values (Family, Hard Work, Honesty, Respect, Empathy) and follow protocols Ability to organize, plan and prioritize with effective results Proficient in Word, Excel, PowerPoint and Outlook Team player Open to constructive criticism and ideas Detail-oriented and accurate on finished products Why Hylant? A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you. Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.