THE ROLEYou are the bridge between a customer signing and a customer succeeding.This is not a senior strategy seat. It is a hands-on, execution-focused role where you own the first 30-60-90 days of the customer journey — from kickoff through activation, early milestones, and first renewal signal. You work within an existing onboarding org, follow established playbooks, and improve them as you go.If you have a Sales background and are ready to stop closing and start delivering — this role was built for you.THE COMPANYA multi-8-figure ARR business with 200+ team members, bootstrapped and profitable. The company launches and scales information and software products on a marketing and sales engine refined across a dozen product launches and $100M+ in ad spend.This seat sits inside the onboarding org, dedicated to a fast-growing product line. Your job is to make sure customers who come in the door finish, renew, and refer.What You Actually DoOwn the customer journey from "paid" to "completing and renewing"Run structured kickoff calls and keep customers moving through milestonesSpot early churn signals and execute saves before they escalateBridge what Sales promised to what delivery can actually deliverWork within playbooks and flag what needs improvingManage a small number of concurrent accounts with consistency and careCommunicate proactively — no customer should wonder what's happening nextYou Will Probably Not Fit If:You need a slow ramp and lots of hand-holding before taking ownershipYou measure success by tasks completed rather than outcomes deliveredYou struggle to hold a direct, confident conversation with a frustrated clientYou wait for direction rather than acting on what's in front of youRequirementsWhat You Bring2–4 years in Sales, Customer Success, or Onboarding — with real client-facing ownershipStrong verbal communication — polished, warm, and direct on cameraComfortable working async with a US/UK client baseOrganised enough to manage multiple accounts without dropping anythingCoachable, hungry, and genuinely motivated by client outcomesBenefitsBenefitsIndependent Contractor Agreement$5K/month + a $1K bonus opportunity (USD)Fully remoteDirect line to senior onboarding leadershipGrowth track into broader CS or ops roles as the product line scales
THE ROLE
You are the bridge between a customer signing and a customer succeeding.
This is not a senior strategy seat. It is a hands-on, execution-focused role where you own the first 30-60-90 days of the customer journey — from kickoff through activation, early milestones, and first renewal signal. You work within an existing onboarding org, follow established playbooks, and improve them as you go.
If you have a Sales background and are ready to stop closing and start delivering — this role was built for you.
THE COMPANY
A multi-8-figure ARR business with 200+ team members, bootstrapped and profitable. The company launches and scales information and software products on a marketing and sales engine refined across a dozen product launches and $100M+ in ad spend.
This seat sits inside the onboarding org, dedicated to a fast-growing product line. Your job is to make sure customers who come in the door finish, renew, and refer.
What You Actually Do
- Own the customer journey from "paid" to "completing and renewing"
- Run structured kickoff calls and keep customers moving through milestones
- Spot early churn signals and execute saves before they escalate
- Bridge what Sales promised to what delivery can actually deliver
- Work within playbooks and flag what needs improving
- Manage a small number of concurrent accounts with consistency and care
- Communicate proactively — no customer should wonder what's happening next
You Will Probably Not Fit If:
- You need a slow ramp and lots of hand-holding before taking ownership
- You measure success by tasks completed rather than outcomes delivered
- You struggle to hold a direct, confident conversation with a frustrated client
- You wait for direction rather than acting on what's in front of you
Requirements
What You Bring
- 2–4 years in Sales, Customer Success, or Onboarding — with real client-facing ownership
- Strong verbal communication — polished, warm, and direct on camera
- Comfortable working async with a US/UK client base
- Organised enough to manage multiple accounts without dropping anything
- Coachable, hungry, and genuinely motivated by client outcomes
Benefits
Benefits
- Independent Contractor Agreement
- $5K/month + a $1K bonus opportunity (USD)
- Fully remote
- Direct line to senior onboarding leadership
- Growth track into broader CS or ops roles as the product line scales
About AI AcquisitionAn AI platform emerged as the global category leader in AI service provider enablement. Operating globally, with the US as its primary market, the unique hybrid of Platform-as-a-Service (PaaS) and AI marketplace has achieved explosive growth by solving a critical pain point: connecting AI agencies with qualified enterprise opportunities at scale. AI Acquisition combines proprietary AI orchestration tools with proven enterprise SaaS infrastructure, delivers immediate value to the platform’s multiple agency customers and small and medium businesses worldwide.We’re revolutionizing the way entrepreneurs build life-changing businesses by brokering AI tools to business owners eager to succeed. At the forefront of the $1.3 trillion AI revolution, we empower our members to earn $500+ per hour with just a few clicks. Whether through our AI Agency Incubator, AI Accelerator, or AI Agency Launchpad, we provide the systems, training, and support to help our members achieve rapid success.Join us as we continue to shape the future of AI-driven business success and empower entrepreneurs to thrive in a rapidly evolving world.
About AI Acquisition
An AI platform emerged as the global category leader in AI service provider enablement. Operating globally, with the US as its primary market, the unique hybrid of Platform-as-a-Service (PaaS) and AI marketplace has achieved explosive growth by solving a critical pain point: connecting AI agencies with qualified enterprise opportunities at scale. AI Acquisition combines proprietary AI orchestration tools with proven enterprise SaaS infrastructure, delivers immediate value to the platform’s multiple agency customers and small and medium businesses worldwide.
We’re revolutionizing the way entrepreneurs build life-changing businesses by brokering AI tools to business owners eager to succeed. At the forefront of the $1.3 trillion AI revolution, we empower our members to earn $500+ per hour with just a few clicks. Whether through our AI Agency Incubator, AI Accelerator, or AI Agency Launchpad, we provide the systems, training, and support to help our members achieve rapid success.
Join us as we continue to shape the future of AI-driven business success and empower entrepreneurs to thrive in a rapidly evolving world.
