Client Partner

Job description

**Are you ready to join our digital revolution journey?** At **[Aleph](https://alephholding.com/)**, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels. With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. #### **The Role** Own a portfolio of small and mid-sized advertisers across South Africa, selling media solutions on behalf of our partner platforms. This is a new-business hunting role first and an account management role second. If you are energised by clear targets and an active client list, this is your seat. #### **What You Will Do** **Revenue and growth** - Deliver your quarterly portfolio (BU) target, agreed with your Sales Manager. 100% achievement meets expectations. - Track against year-to-date and annual targets, quarter on quarter. - Grow your portfolio 20% year on year and retain 80% of your existing client base. - Generate 10% of quarterly revenue from new business: clients not yet onboarded, or inactive for 6+ months. - Reactivate 10 churned accounts every quarter (no spend for two full quarters or more) through proactive outreach and welcome-back incentives. - Send at least 2 revenue-driving proposals per week (deck, one-pager or email with a clear idea plus KPIs or benchmarks). **Account management** - Hold at least 8 client or agency meetings per week (in person, virtual or by phone), each logged with a recap. - Run at least 6 client workshops per quarter (2 per month) and stay in weekly contact with clients. - Deliver at least 2 post-campaign reports per week, plus QBRs for key accounts. - Support Ad Ops to drive delivery and help clients reach campaign KPIs: optimise, troubleshoot and recommend solutions. - Spot and close upsells (IO top-ups, budget additions, extensions) and record them at project level in Salesforce. **Product and client knowledge** - Know each client's business, history, spend and campaign performance. - Build deep working knowledge of our partner platforms, their products and updates, and educate clients through workshops. **Administration and Ad Ops** - Execute Ad Ops processes accurately and on time, in line with Aleph procedures: trafficking bookings, sending IOs for signature, creating ad accounts, loading or publishing funds and granting access. - Reconcile client accounts, monitoring Go-Lives, slow-pacing IOs and expiring budgets. - Maintain tool expertise, internal process proficiency and administrative hygiene. **Salesforce and sales hygiene** - Log everything in Salesforce: emails, calls, meetings, contacts, companies and upsells. - Maintain a BANT-qualified pipeline with genuine week-on-week movement and accurate closing dates. - Submit a bottoms-up weekly forecast within 20% of your agreed quarterly target. - Send meeting recaps within 24–48 hours, respond internally and externally within 24 hours, and escalate any opportunity delayed beyond 72 hours. - Keep client folders and collateral current on the shared drive (linked, never attached). - Schedule prep and debrief time around meetings, with a written agenda in every invite. - Prepare a handover document with a designated buddy for all approved leave. ### Who You Are - 3+ years in digital media, adtech or platform sales, ideally across SMB or high-volume portfolios - A genuine hunter — you enjoy cold outreach, you work the reactivation list, and you do not wait for inbound - Relentless energy and activity levels: five meetings and two proposals a week without being asked twice - Disciplined in CRM — you treat Salesforce as your own forecasting tool, not as admin - Confident presenting to founders, marketing managers and agency teams, and comfortable running workshops - Commercially sharp, resilient under target pressure, and quick to turn a client conversation into a proposal - Johannesburg-based, with a valid driver's licence and willingness to travel locally for client meetings ### Why Join Aleph - **Impact:** Sell media products advertisers genuinely want to buy, helping small and mid-sized businesses across South Africa reach new customers through leading digital platforms. - **Growth:** Build your own book of business in a high-growth market with real headroom and clear targets you can see and influence. - **Development:** Get hands-on training and direct access to our partner platforms, their products and their teams. - **Team culture:** Join a collaborative team that goes Above and Beyond the Call of Duty for each other, with a designated buddy to cover you when you are on leave. - **Market:** Aleph connects the world's leading digital platforms with advertisers in high-growth markets, putting you at the centre of South Africa's growing digital advertising scene.