Client Partner - Deliveroo for Work

## Client Partner - Deliveroo for Work Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Client Partner to join our London team. This is a hybrid role. In this role, you’ll help us lead both the acquisition and ongoing management of large, complex global clients, directly shaping how we win, structure, and scale our largest global partnerships. Get to know our Commercial team — what drives us, how we work, and what you can expect. ## What You’ll Be Doing You’ll be joining the Deliveroo for Work (DfW) team. DfW is Deliveroo’s B2B arm, offering simple and flexible food-spending solutions to corporate clients across global markets, from team lunches to office events and pantry supplies. Here’s what your day-to-day might look like: - **Own Enterprise Deals:** Lead end-to-end sales cycles for high-value, multi-market partnerships with Fortune 500 and large global organisations. - **Manage Strategic Accounts:** Oversee account management for top global clients, driving contract renewals, retention, and account expansion with senior stakeholders. - **Lead and Develop a Team:** Manage, coach, and support a small team, setting clear direction to deliver against global enterprise targets. - **Design Bespoke Propositions:** Craft tailored commercial models, pricing, and rollout strategies that align Deliveroo's capabilities with complex client needs. - **Navigate Technical & Product Complexity:** Collaborate closely with Product, Engineering, and Legal teams to solve security/compliance requirements and feed customer insights into the product roadmap. ## What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: - **Complex B2B Commercial Experience:** Significant track record closing high-value B2B deals and nurturing strategic accounts within complex procurement, legal, and security environments. - **People Leadership:** Proven ability to manage, coach, and develop a team while balancing hands-on commercial delivery. - **Technical & Product Fluency:** Ability to engage credibly with Product, Engineering, and Security teams to translate technical constraints into commercial outcomes. - **Executive Presence:** Exceptional stakeholder management skills with a demonstrated ability to influence C-suite decision-makers across functions. - **Strategic & Commercial Judgment:** Strong commercial sharpness to structure, negotiate, and execute high-impact global partnerships through long sales cycles. ## Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 **Make a visible impact every day** Your work directly improves experiences for customers, partners and riders. 🌱 **Learn fast in an entrepreneurial environment** Work close to the market with autonomy, pace and real responsibility. 🧠 **Build a career, not just a role** Stretch yourself, develop new skills and grow as the business evolves. 🌎 **Deliver together in an inclusive culture** Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. ## Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. ## Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!