Client Project Supervisor

Job description

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance The Client Project Supervisor is responsible for managing the successful delivery of client projects from initiation through completion. The role ensures project objectives are achieved within agreed scope, schedule, budget, quality, and governance requirements while maintaining strong relationships with internal and external stakeholders. What we are looking for Key Responsibility Project Delivery: Manage the end-to-end delivery of client projects from planning through execution and handover. Develop and maintain project plans, schedules, budgets, and resource requirements. Ensure projects are delivered safely, on time, within budget, and to the required quality standards. Monitor project progress and implement corrective actions as required. Stakeholder Management: Build and maintain effective relationships with clients, internal stakeholders, consultants, contractors, and vendors. Act as the primary point of contact for assigned projects. Facilitate project meetings and ensure timely communication of project updates, risks, and decisions. Manage stakeholder expectations throughout the project lifecycle. Commercial & Financial Management: Support project budgeting, forecasting, cost management, and financial reporting activities. Monitor project expenditures and ensure effective budget control. Support procurement activities, contractor engagement, and contract administration processes. Identify opportunities to improve project cost efficiency and value delivery. Risk & Governance: Identify, assess, and manage project risks, issues, dependencies, and mitigation plans. Ensure compliance with organizational policies, procedures, and governance requirements. Maintain accurate project documentation and records. Escalate significant project risks and issues in a timely manner. Quality & Compliance : Ensure project deliverables meet agreed quality and operational requirements. Coordinate reviews, inspections, testing, and project handover activities where applicable. Support adherence to health, safety, environmental, and regulatory requirements. Capture lessons learned and contributed to continuous improvement initiatives. Reporting & Communication: Prepare and maintain project status reports and dashboards. Provide regular updates on project milestones, risks, budgets, and schedules. Communicate project performance and key outcomes to stakeholders and management. Knowledge and Attributes: Project Management: Strong understanding of project management principles, methodologies, and delivery frameworks. Experience managing scope, schedule, cost, quality, and risk. Operations Knowledge: Moderate understanding of Electrical and Mechanical systems and associated building infrastructure. Familiarity with facility operations, maintenance activities, and operational requirements. Ability to effectively collaborate with Operations and Engineering teams during project delivery. Understanding of operational risks and impacts associated with project implementation Stakeholder Management: Strong influencing, collaboration, and negotiation skills. Communication: Strong verbal and written communication skills. Ability to communicate effectively with technical and non-technical stakeholders. Detail-oriented with excellent communication and coordination skills Customer Focus: Team Player: Ability to work collaboratively across functions and geographies. Academic Qualifications, Certifications & Required experience: Proficiency in written and spoken English is mandatory. Minimum 3 years of relevant project management experience in data center client and facilities projects Bachelor’s degree in electrical or mechanical engineering, Construction Management, Architecture, Project Management, or related discipline. PMP, PRINCE2 or equivalent certification is desirable. Experience managing vendors, consultants, contractors, and stakeholders. Experience working in regional or multinational environments is advantageous. Additional beneficial certifications such as CDCP etc. Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.