Client Relations Manager

Job description

Now Hiring: Client Relations Manager at ABC Imaging! Be the friendly, get-it-done heartbeat of our team. If you love delivering great service, keeping operations smooth, and squeezing value from tech and people, this is your role. What you’ll do: -Deliver top-quality client work on time. -Own admin for technical and billing targets (meter reads, time reporting, equipment maintenance). -Orchestrate shop operations: staffing, scheduling, budgets. -Keep equipment in good shape and spot productivity upgrades. -Ensure accurate billing and resolve issues. -Track and escalate helpdesk tickets daily. -Support Major Account Managers with client outreach, site visits, and events. -Maintain up-to-date Client Relations Manuals and report to the District Manager. -Manage inventory and supplies. What you’ll bring: -High school diploma; bachelor’s preferred. -2+ years in print or related roles a plus. -Knowledge of print equipment and materials. -Leadership, strong customer service, and clear communication. -Excellent organizational and multitasking skills. -Problem-solving for software/hardware issues. Why you’ll love it! -Collaborative culture with growth opportunities. -Flexible schedule and supportive team. -Real impact on processes and products. -Competitive compensation and benefits. -Health/dental/vision, PTO