Client Relationship Manager

Job description

Job Description We are looking for a motivated and detail-oriented Client Relationship Manager to join our team in Miami, FL. This role is essential in nurturing our client relationships, understanding their needs, and ensuring they receive outstanding service at every step. The ideal candidate is someone who communicates with clarity, manages priorities effectively, and contributes to building strong, lasting partnerships. Responsibilities Serve as a primary point of contact for clients, ensuring timely and attentive communication. Develop and maintain long-term client relationships through consistent follow-up and support. Identify client needs and collaborate with internal teams to provide effective solutions. Manage client accounts, track progress, and ensure all deliverables align with expectations. Prepare and present reports, updates, and insights to support decision-making. Proactively address concerns, resolve issues, and maintain a high level of client satisfaction. Support continuous improvement by gathering feedback and identifying opportunities for refinement. Qualifications Strong communication and interpersonal skills. Excellent organizational and time-management abilities. Ability to understand client needs and propose tailored solutions. Professional demeanor and a commitment to delivering high-quality service. Problem-solving mindset with a focus on collaboration and client success. Ability to work independently and handle multiple priorities effectively. Benefits Competitive salary ranging from $57,000 to $63,000 per year. Opportunities for growth and long-term career development. Supportive, professional, and collaborative work environment. Skill-building and training opportunities to enhance your career. Full-time position with stable, rewarding responsibilities. About Us Captura Hall is a forward-thinking organization dedicated to delivering exceptional communication, branding, and client-focused solutions. We combine creativity with strategic insight to help our partners communicate with clarity, purpose, and impact. Our team thrives on innovation, precision, and a commitment to excellence—ensuring every project reflects the highest professional standards.