Client Service Associate - DC

Ready to make a meaningful impact? At Brighton Jones, we’re a purpose-driven, client-focused team committed to helping individuals live richer lives. As one of the largest RIAs in the nation, we’ve built a culture of continuous growth, collaboration, and community—recognized with 15 consecutive “Best Places to Work” awards including ’s 2025 list, as well as national honors for community impact. We lead the industry in aligning wealth, passion, and purpose to help our clients thrive. With over $30 billion in assets under advisement, 300+ teammates nationwide, and a dynamic, team-based approach, we’re growing fast—and we’re looking for driven, curious individuals to join our #OneTeam. As a critical member of the Client Service team, you will work closely with lead advisors to ensure clients and prospective clients receive the highest quality service and client experience. You will be a member of a dynamic team in a collaborative, service-obsessed environment utilizing your exceptional organizational, problem-solving, and detail-oriented skills. ***\*Please note that this position follows an administrative career path and is not intended as a pathway to become an Advisor.*** Take our [Values in Action Self-Assessment](https://protect-us.mimecast.com/s/egL1C2koPxUwnWrt1UK6U?domain=brightonjones.com) to see how our values align! ### Your Role - Administrative Responsibilities: - Provide administrative oversight and support the Lead Advisors on strategic needs. - Prepare various administrative deliverables which directly support client retention and growth; prepare and process documentation related to client onboarding, implementation, and on-going client maintenance - Act as a primary point of contact for custodians around all operational and tactical service matters - Gather, organize, and input client and prospective client data into the CRM (Salesforce); manage data accuracy and integrity and keep records current - Assist advisory team members coming out of client and prospective client meetings with any post-meeting action items - Handle money movement requests including capital calls, distributions, journals, trades, and asset transfers - Provide support and respond to task requests from team members in a timely and accurate manner; follow up to ensure completion - Assist with calendaring functions and internal meeting preparation ### Your Role - Client Experience Responsibilities: - Assist with ad hoc client projects that promote client service/experience, including projects that support the broader service team - Coordinate client touchpoints which drive client experiences including anniversaries, thank you notes, flowers and/or gifts - Oversee quality control to mitigate errors on any client-related paperwork ### Your Experience: - 1 - 4 years of experience in an administrative role, experience in the financial services industry is preferred. - Undergraduate degree desired; Business, Economics, Finance, or Accounting degree preferred - Self-motivated and takes pride in providing exceptional support to clients and the team - Proficiency in Microsoft Office Suite products (Word, Excel, Windows) required; Salesforce experience a plus - This role is an in-office, full-time, and non-exempt position. Hours are Monday through Friday, 8:00 am - 5:00 pm. We are a work from office culture with lots of flexibility. ### Compensation: - **Pay**: $26.60 - $40.00 per hour. - This full-time role is classified as non-exempt by the Fair Labor Standard Act, which means you are entitled to overtime pay in accordance with applicable federal, state, and local law. The posted range reflects estimated annualized earnings based on our standard, M-F 40-hour work week. **Ownership & Financial Wellbeing** - Fully paid medical, dental, and vision coverage for employees - 401(k) with 100% match up to 3% of annual compensation - Equity ownership opportunities for every employee - New Business Incentive Program - Generous employee referral bonus - Cell phone data reimbursement - Financial planning services discount for employees and immediate family members **Time & Flexibility** - Minimum 3 weeks PTO starting Day 1 - Winter Break, Summer Friday flex-days, and 10 paid holidays - Unlimited Volunteer Time Off plus company grant matching - Heavily subsidized transit **Growth & Development** - 100% reimbursement for required training, certifications, licensing, and dues - Personal career development plans - Richer Life Business Partner (coaching for all employees) - Mindful Emotional & Social Intelligence training - Annual professional & personal wellbeing stipend **Connection & Community** - Quarterly team-building events - Regular social events - Employee-led book clubs, committees, and affinity groups **Family & Milestones** - Paid Parental leave (13 weeks for birthing parent and 6 weeks for non-birthing parent) - Adoption benefits - Anniversary milestone celebrations, including a 3-month paid sabbatical at 10 years