Client Service Associate - Strategic Research

guidepoint

Gurugram, Haryana, India; Mumbai, Maharashtra, India · Gurugram · India

Posted Jul 17, 2026

Full-time
Remote
Client Service - Strategic Research

Apply on company site

Job description

Overview:

The Strategic Research team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services tclients across the globe. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

As an Associate on the Strategic Research team, you will focus on making the right connections between our clients and Advisors across numerous industries in the United States and Europe. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts to join our network, ensuring that the client’s needs are met. You will be working closely with Project Managers and Research Manager colleagues based in China.

Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

This role operates in a 4:30 PM to 1:00 AM IST shift to support global stakeholders. While the position is initially remote, it may transition into a hybrid work model (Mumbai/Gurugram-based) with a few days in the office each week. We offer flexibility and support to ensure a smooth transition.

What You’ll Do:

Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project
Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on
Screen experts for their suitability for specific client projects and create professional profiles for client consideration
Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors

What You Have:

A bachelor’s degree and a strong academic record are required
Fluency in English is a must
Outgoing personality with the ability to speak with people at all professional levels
Desire to work in a sourcing/lead generation type role
Intellectual curiosity and willingness to learn
Excellent written and verbal communication skills
Effective time management and organizational skills
Demonstrated ability to work both individually and as part of a team
Ability to work in a fast-paced entrepreneurial environment
Strong interest in international collaboration

What We Offer:

Competitive compensation
Employee medical coverage
Central office location
Entrepreneurial environment, autonomy, and fast decisions
Casual work environment

About Guidepoint

Guidepoint powers end-to-end research workflows for the world’s best research teams.

Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.

#LI-AD1

#LI-HYBRID