Client Service Manager

Job description

ABOUT THE COMPANY At Current, everything starts with people. We believe that when you invest in talent through opportunity, development, and support, you unlock growth for individuals, firms, and clients alike. That’s why we’ve built a platform designed to give our people access to more: more learning, more collaboration, and more ways to grow their careers than any single firm could offer on its own. Founded in 2023, Current has rapidly become one of the fastest-growing accounting platforms in the country, partnering with more than 40 leading accounting firms across the United States. Today, our community includes over 2,000 professionals, 30+ offices nationwide, and a growing global workforce that supports clients around the world. Backed by Thrive Capital, Bessemer Venture Partners, and Springdale Industries, Current is investing heavily in technology, artificial intelligence, and workforce innovation to help modernize the profession. Our leadership team has a proven track record of building and scaling successful businesses, with prior ventures generating more than $3 billion in combined enterprise value. We’re building something bigger than a traditional accounting firm: a platform where talented people can grow faster, learn more, and do more meaningful work. Whether you join Current, one of our partner firms, or our global team, you’ll be part of a community shaping the future of the profession. Client Service Leaders — This Is Not a Traditional Accounting Role. At Cutler Advisors, we don’t just provide accounting and tax services. We deliver a white-glove client experience to business owners and high-net-worth individuals who expect more. We’re hiring a Client Service Manager who sees client relationships as a craft — not a task list. THE OPPORTUNITY This is a high-touch, client-facing leadership role for someone who thrives at the intersection of service, strategy, and trust. You won’t be “managing accounts.” You’ll be: - The trusted advisor - The proactive problem-spotter - The credible voice clients rely on - The bridge between clients and our accounting, tax, and advisory teams If you naturally anticipate needs before they’re spoken, this role was built for you. WHAT YOU’LL DO - Serve as the senior relationship lead for a curated portfolio of premier clients - Deliver a concierge-level, white-glove experience - Translate complex accounting and tax concepts into clear, confident communication - Anticipate needs by deeply understanding each client’s business and financial landscape - Coordinate seamlessly with internal teams to ensure consistent, high-quality execution - Oversee onboarding and elevate the client journey from day one - Protect the client experience with urgency, discretion, and professionalism - Partner with leadership to continuously refine and elevate service delivery This role is about ownership, polish, and proactive service. WHO THRIVES HERE You may be a strong fit if you: - Have 7+ years in client service or relationship management within a CPA or professional services firm - Have supported sophisticated or high-net-worth clients - Communicate with executive presence and strong judgment - Are highly organized, detail-oriented, and proactive - Hold confidentiality and ethical standards in the highest regard CPA, MBA, or advanced credentials strongly preferred. Job Details - Job Type: Full‑time - Schedule: Monday – Friday, 9:00 AM – 5:30 PM - Work Location: Hybrid (3 days a week in office) - Location: Tucson, AZ This position operates as part of a collaborative team environment, supporting clients with professionalism, discretion, and responsiveness. #LI-LC1 COMPENSATION & BENEFITS The total rewards package at Current includes base salary and benefits. Our salary ranges are competitive within the accounting industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. We provide a robust benefits package, including: - Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental) - Company-Paid Life and Long-Term Disability Insurance - Ancillary Benefits such as supplemental life insurance and short-term disability options - Classic Safe Harbor 401(k) Plan with employer contributions - Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning EQUAL OPPORTUNITY We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other applicable legally protected characteristic.