Client Service Representative

Job description

We are looking for a motivated and driven **Client Service Representative** to join our team in **LATAM**. As a successful candidate, you’ll possess excellent communication skills, as well as the ability to work independently and prioritize multiple tasks. You’ll be a self-starter who is comfortable working in a results-oriented environment and can consistently meet and exceed sales targets. **Working Hours: 11:00 AM – 8:00 PM EST or 9:00 AM – 6:00 PM EST** ### Responsibilities: - Promoting and selling the benefits of the COMPASS suite of products to subcontractors who are not familiar with our paid product. - Developing, growing, and nurturing client relationships. - Addressing all client inquiries on technical issues, processes, and fees, - Responding to incoming and outgoing client calls and emails. - External outreach to supporting educational and promotional campaigns. - Leveraging client relations to gain new business, and providing client feedback to our internal teams to promote company growth. ### Qualification: - Exceptional level of written and verbal communication skills - A minimum of 2 years of experience in customer service and/or sales - Previous client-facing experience in construction or software as a service (SAAS) is a plus. - Tech-savvy and able to learn, adapt, and effectively communicate new technologies. - Highly organized and able to multi-task and prioritize multiple strategic initiatives. - Entrepreneurial and go-getter attitude with a drive to disrupt the status quo. - Proficiency in MS Office, G-Suite, web-based CRM (Salesforce). - Previous Sales experience is considered an asset.