Client Services

Job description

SKILL:: Client Services ( PFA JD & Source accordingly) Location::Mumbai EXP::2+Years Pay Rate::5LPA MAIN OBJECTIVES & PURPOSE: The objective of Client Services is to provide our clients with a top of the range service and ensure a dedicated follow-up of their products. This team is the center point of contact for all clients regarding all Post Trade activities. Mumbai Client Services team deals with a range of products like Fixed Income and Equity Derivatives products, Forex (Currency) products, Commodities, Collateral, Repo, etc. Mumbai Client Services does not interact directly with clients but supports client services teams in other platforms globally. KEY ACTIVITIES Event Notifications: - Several events may occur during the life of a structured product. Mumbai Client Services is in charge of the communication and explanation of such events to clients. - Preparation of customized event notifications for GECD & FI Products - Ensure accurate information delivered to client. - Ensure the quality control is implemented Audit Confirmation : - Audit Confirmation is done for capital market and corporate banking clients - Mumbai Client Services is responsible for capturing the audit requests and preparing Audit Reports demanded by parties like Auditors, Institutional clients, Internal Clients, etc. - Outstanding positions of BNP Paribas clients are produced for their auditors using Business Objects and other available tools. - Ensure accurate information delivered to client/ auditor - Ensure the quality control is implemented Fact-sheets: - The Client Services Team produces weekly / monthly factsheets for various products which compares the performance of the product to that of Market Performance - Ensure accurate information delivered to client. - Ensure the quality control is implemented Valuation Checks: - The Regional Clients Services publishes valuations for each deal on various media (Bloomberg, Reuters, etc) and in various formats specified by the trading desk. - The scope of Mumbai Client Services is to check the various Media i.e. Pages on Reuters, Bloomberg, MyBook, Telekur has to be checked and any discrepancy in data/ old data/ wrong data had to be reported to the regional client services team - Daily reconciliation file has to be sent to critical clients Bloomberg Page Creation: - Mumbai Client Services is responsible to publish new products on Bloomberg using macro enabled excel. - Ensure accurate information is published to client - Ensure the quality control is implemented PROJECTS, MIS AND AD-HOC REQUESTS: - Participate in client services related projects across the regions (lean, efficiency projects, etc) - Preparing MIS / KPI reports for the team and the Management. JOB SPECIFICATIONS EXPECTED SKILLS COMPETENCIES REQUIRED Essential Interpersonal Skills - Excellent communication and facilitation skills with counterparties and internal stakeholders (middle offices, marketers, traders, credit and legal) - Time Management and Team Player – ability to adapt to the varying demands of the team. - Knowledge of derivative products –(Credit, Equity, Interest Rate, FX , Equity , Commodity) - Proactive, self-disciplined, self-motivated with ability to work effectively under pressure Language - Good command of both written and spoken English is a must Other Value-Added Skills - Advanced skills in MS-Office including Excel, Word, PowerPoint, and Access - Knowledge of VBA programming preferred - Familiarity with Bloomberg & Reuters terminal (Preferred) QUALIFICATIONS AND EXPERIENCE (1) University graduate or equivalent (2) 2+ years’ experience in project management and/or reporting (3) Experience in related tasks in an international banking environment is preferable Hi, We have multiple openings for different location, for different clients. If you are interesting in plz find the attached details. Closing Block Full Name (As per PAN CARD): Self Mobile number: Alternate Number: Email Address: Total Experience: Relevant Experience: Highest Qualification (Degree): n Current Employer name (Payroll): Current Designation: Current CTC (Annual) Expected CTC (Annual) Official Notice Period (As per Offer Letter): Can join in (Days): Any Interviews / Offers in Pipeline: Current Location: Work / Requirement Location: Date of Birth: PAN card Number: Interview Timings: Squircle IT Consulting Services is a leading IT solutions and services company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best Technology and Domain expertise in PeopleSoft to offer a full spectrum of services ranging from Implementation, Business Consulting to Support.