Client Services Executive

Job description

Reporting to the National Account Manager, the CSE will be responsible for the administration of Client Relation Programs; build relationships with the client managers and key consultants. All methods of practice and/or work performance shall conform to written established policies and procedures. • Regular client meetings to build relationships with hiring managers to provide repeat business and excellent customer service • Follow-up with client managers for submitted candidates • Input data into Consultant Profiling System • Lead generation through existing consultants and/or client managers • Ensure 100% compliance with regards to updating consultant skills into Collabera database • Walk-in new consultants to the client site and share Collabera’s mission and vision with them • Regular consultant meetings to build relationships with key consultants • Co-ordinate with Delivery and/or Account Managers to resolve consultant issues • Coordinating interview confirmations / interview feedback with delivery team and Client Managers • Coordinate complete on boarding procedures including but not limited to sending the on boarding email / coordinating on boarding process and all post hire coordination activities with Client managers • Escalate any issues raised by client to Account Manager • Weekly CMS should be updated for every client meeting with weekly activity log • Travel: 50-60% travel within the designated territory expected and required Must Have: • Bachelor's degree in Business, Psychology, Sociology, etc. • 1-2 years’ experience in IT Recruiting • Open to Travel (50-60%) • Familiar with MS tools • Excellent Communications/Interpersonal skills • Good to have knowledge/experience on social media recruiting • Basic Computer knowledge To schedule an interview, please contact; Taylor Stern 704-830-0516 Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.