A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.TASKS:Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services ManagerPartnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairsWorking with clients to help grow their businesses with the help of all services offered by Global Medical as Client Services ManagerMedical Client-VA managementManaging the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)RequirementsQUALIFICATIONS:A Degree in a medical or healthcare-related field is preferredAt least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)Highly proficient in the English Language (Both written and oral)Can perform under pressure and work alongside high-level professionals in a team environmentSelf-starter and highly-motivatedIs focused, organized, and has a growth mindsetAt least one year of Training and Development experience (preferred but not required)Ability to think outside the box: can understand requirements and create solutions if necessaryMust be efficient with MS Office applications and Google SuiteOpen to working night shifts MINIMUM SYSTEM REQUIREMENTS:PRIMARY SYSTEMComputer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higherComputer Memory/RAM: 8.00 GBComputer Operating System: At least Windows 11 64-bit or macOS VenturaHeadset: Any USB-type headset with noise-cancelling featureCamera: Capable of a clear and crisp video outputBACK-UP SYSTEMOPTION 1 (BACKUP SYSTEM):Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higherComputer Memory/RAM: 8.00 GBComputer Operating System: at least Windows 11 64-bit or macOS VenturaHeadset: Any USB-type headset with noise-cancelling feature (Optional)OPTION 2 (POWER SUPPLY - UPS):Must be capable of powering your work station for at least 3 hoursTypically a device with 240Wh or higher will be sufficientMust be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)PRIMARY INTERNET CONNECTIONDSL / Fiber Connection - Minimum of 100mb/s contractedBACK-UP INTERNET CONNECTIONMinimum of 20mb/s (Cell)RECOMMENDED SYSTEM REQUIREMENTSPRIMARY SYSTEMComputer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higherComputer Memory/RAM: 16.00 GBComputer Operating System: At least Windows 11 64-bit or macOS TahoeHeadset: Any USB-type headset with noise-cancelling featureCamera: Capable of a clear and crisp video outputBACK-UP SYSTEMOPTION 1 (BACKUP SYSTEM):Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higherComputer Memory/RAM: 16.00 GBComputer Operating System: At least Windows 11 64-bit or macOS TahoeHeadset: Any USB-type headset with noise-cancelling featureCamera: Capable of a clear and crisp video outputOPTION 2 (POWER SUPPLY - UPS):Must be capable of powering your work station for at least 3 hoursTypically a device with 240Wh or higher will be sufficientMust be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)PRIMARY INTERNET CONNECTIONDSL / Fiber Connection - Minimum of 500mb/s contractedBACK-UP INTERNET CONNECTIONMinimum of 20mb/s (Cell or wired)BenefitsRATE AND REWARDS:Rate is as high as $1600 (USD) monthlyEmployment Type: Independent ContractorFree TrainingPaid Time OffsHMO CoverageOptical RewardsPerformance-Based IncreasePermanent Work From Home
A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.
TASKS:
- Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services Manager
- Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
- Working with clients to help grow their businesses with the help of all services offered by Global Medical as Client Services Manager
- Medical Client-VA management
- Managing the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)
Requirements
QUALIFICATIONS:
- A Degree in a medical or healthcare-related field is preferred
- At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
- Highly proficient in the English Language (Both written and oral)
- Can perform under pressure and work alongside high-level professionals in a team environment
- Self-starter and highly-motivated
Is focused, organized, and has a growth mindset - At least one year of Training and Development experience (preferred but not required)
- Ability to think outside the box: can understand requirements and create solutions if necessary
- Must be efficient with MS Office applications and Google Suite
- Open to working night shifts
MINIMUM SYSTEM REQUIREMENTS:
- PRIMARY SYSTEM
- Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
- Computer Memory/RAM: 8.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Ventura
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
- BACK-UP SYSTEM
- OPTION 1 (BACKUP SYSTEM):
- Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
- Computer Memory/RAM: 8.00 GB
- Computer Operating System: at least Windows 11 64-bit or macOS Ventura
- Headset: Any USB-type headset with noise-cancelling feature (Optional)
- OPTION 2 (POWER SUPPLY - UPS):
- Must be capable of powering your work station for at least 3 hours
- Typically a device with 240Wh or higher will be sufficient
- Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
- PRIMARY INTERNET CONNECTION
- DSL / Fiber Connection - Minimum of 100mb/s contracted
- BACK-UP INTERNET CONNECTION
RECOMMENDED SYSTEM REQUIREMENTS
- Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
- Computer Memory/RAM: 16.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
- BACK-UP SYSTEM
- OPTION 1 (BACKUP SYSTEM):
- Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
- Computer Memory/RAM: 16.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
- OPTION 2 (POWER SUPPLY - UPS):
- Must be capable of powering your work station for at least 3 hours
- Typically a device with 240Wh or higher will be sufficient
- Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
- PRIMARY INTERNET CONNECTION
- DSL / Fiber Connection - Minimum of 500mb/s contracted
- BACK-UP INTERNET CONNECTION
- Minimum of 20mb/s (Cell or wired)
Benefits
RATE AND REWARDS:
- Rate is as high as $1600 (USD) monthly
- Employment Type: Independent Contractor
- Free Training
- Paid Time Offs
- HMO Coverage
- Optical Rewards
- Performance-Based Increase
- Permanent Work From Home
Global Medical Virtual Assistants is one of the Philippines’ leading virtual assistant companies that shelter Filipino healthcare and corporate professionals who want to work from home. Founded by Beth Raboin, our organization aims to provide career opportunities for all aspiring Filipino professionals who want to pursue jobs that develop and maintain the continuity of their professional practice in the healthcare industry.We partner with growing and well-known healthcare professionals and institutions in the United States, providing globally competitive medical virtual services.
Global Medical Virtual Assistants is one of the Philippines’ leading virtual assistant companies that shelter Filipino healthcare and corporate professionals who want to work from home. Founded by Beth Raboin, our organization aims to provide career opportunities for all aspiring Filipino professionals who want to pursue jobs that develop and maintain the continuity of their professional practice in the healthcare industry.
We partner with growing and well-known healthcare professionals and institutions in the United States, providing globally competitive medical virtual services.
