Client Solutions Associate, San Francisco - Immediate Start
officehours
San Francisco, California, United States · San Francisco · United States
Posted Dec 17, 2024
- Full-time
- Remote
- Client Solutions
officehours
San Francisco, California, United States · San Francisco · United States
Posted Dec 17, 2024
Office Hours is an online platform that lets users earn income by sharing what they know. Users create knowledge profiles to accept hourly consultation requests or survey opportunities based on their professional expertise. Companies and organizations seeking unique insights can search the Office Hours marketplace to quickly find and learn from thousands of advisors on demand.
We believe that human knowledge is the world’s most valuable asset. And yet, despite being more interconnected than ever, most knowledge still remains stuck in our heads, inaccessible and underutilized. Office Hours’ mission is to help everyone realize the value of what they know by building tools for the knowledge-sharing economy.
Our team is headquartered in San Francisco and backed by top marketplace and business operators like Saar Gur, Marco Zappacosta, Lenny Rachitsky, Jackson Gates, and Aaron Levie. Our customers include the fastest-growing digital health companies, software startups, venture capital firms, and leading consulting firms.
Our Client Solutions team is the front line for finding the right experts for our clients. As a Client Solutions Associate, you will be directly responsible for growing our network and scaling our impact by connecting our clients to the right subject matter experts, who will then share their knowledge through qualitative interviews.
This role is fast-paced and no day is the same. You will need to be hard-working, flexible, with strong client-facing communication skills. You will be part of creating and improving processes to help us do better work every day. You will work alongside our product and engineering team to translate client feedback into product improvements.
We are looking for candidates that are excited to face the successes and challenges of growing a business and developing a loyal base of users.
Though no day is the same as a CSA, you can expect the job to involve:
This role demands strategic thinking, strong communication skills, and a proactive approach to solving projects.
Join our team and help everyone realize the true power of what they know!
Pay Transparency Notice:
Full time offers from Office Hours also include target equity + benefits (including medical, dental, vision and 401(k)).
US-based pay range: $72,000 – $88,000, based on seniority and relevant experience + uncapped performance-based monthly bonus
This is a hybrid role, in our San Francisco office 2-3 times per week.
Don’t meet every single requirement? Studies have shown that some candidates, especially underrepresented groups such as women and people of color, are less likely to apply to jobs unless they meet every single qualification. At Office Hours we believe in building a diverse and inclusive workplace, so if you’re excited about this role but don’t meet every qualification in the job description, we still encourage you to apply. You could still be the right candidate for this or other roles at Office Hours!