Client Solutions Manager - X

Job description

**Are you ready to join our digital revolution journey?** At **[Aleph](https://alephholding.com/)**, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels. With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. As a Client Solutions Manager, you are the architect of our client partnerships. You will act as a consultative seller and the primary point of contact for a portfolio of high-potential advertisers. Your mission is to deeply understand their business objectives and translate them into powerful, measurable advertising strategies that leverage the full potential of our platform partners. You are the quarterback who ensures your clients not only achieve their goals but consistently find new avenues for growth, all backed by Aleph's unique global capabilities. ### What You'll Do: - **Develop Strategic Partnerships:** Go beyond day-to-day management to build and nurture long-term client relationships. Act as a trusted consultant, embedding yourself in their business. - **Deliver Data-Driven Insights:** Lead client education, conduct regular business reviews (QBRs), and present performance analysis that tells a story and provides clear, actionable recommendations. - **Orchestrate Flawless Execution:** Oversee the entire campaign lifecycle, from strategic planning and onboarding to execution and reporting. Proactively troubleshoot issues to ensure flawless delivery and exceptional performance. - **Identify and Drive Growth:** Proactively analyze campaign data, market trends, and client performance to identify and pursue opportunities for upselling, cross-selling, and contract renewals. - **Be the Voice of the Client:** Work seamlessly with internal Sales, Analytics, and Creative teams, as well as with our platform partners, to ensure client feedback informs our strategies and product offerings. ### What You'll Need for this role: - Bachelor's degree or equivalent practical experience. - Native or full professional fluency in Latvian, alongside excellent communication and presentation skills in English. - A strong analytical mindset with a passion for solving problems with data. - A genuine curiosity for the digital advertising industry and an appetite for learning. - A proactive, "doer" attitude with the ability to manage multiple tasks in a fast-paced environment. ### What Will Make Us really love you: - 2+ years of experience in account management, performance marketing, or a client-facing role in the digital advertising industry. - Hands-on experience managing and setting up awareness campaigns on digital advertising platforms . - Performance-driven campaigns on major digital advertising platforms (e.g., Meta, Google, TikTok, etc.) is a plus. - Experience presenting to and negotiating with senior-level stakeholders. - Experience with Mobile Measurement Partners (MMPs), CRM platforms, and/or e-commerce analytics. - A proven track record of meeting and exceeding revenue or retention targets. - An entrepreneurial spirit and a passion for building things in a fast-paced, dynamic environment. ### What you'll love about us: - We care about your individuality by giving you freedom to grow and create within the company, regardless of your position. - Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world. - Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising. - Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location. ### What we offer: In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 25,792. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.