Client Success Account Executive, Clinical

Job description

Client Success Account Executive, Clinical In Brief - We're a rapidly growing startup on a mission to make healthcare proactive by empowering physicians, nurses, and care team members with real-time data to save lives. - Lead clinical health system accounts through strategic implementation and lifecycle management, utilizing data to drive adoption, optimize outcomes, and unlock expansion opportunities across clinical modules. Who We Are Bayesian Health’s mission is to improve patient outcomes by empowering clinicians with the insights they need to make the right decision for the right patient at the point-of-care. We’re a diverse team of clinicians, engineers, machine learning experts, product designers, and performance improvement leaders committed to enabling smarter, patient-specific care delivery through unlocking the power of data. We’re funded by top tier tech and biotech investors: Andreessen Horowitz, American Medical Association’s venture arm, Catalio Partners, and LifeForce Capital. Our company has won many awards; most recent recognitions include: Forbes AI Top 50, World Economic Forum Tech Pioneer, Time Best Inventions, BioTech AI Company of the Year. Read more about our recent publication in Nature Medicine that associates our products with lives saved. https://www.bayesianhealth.com/sepsis-research/?__hstc=251652889.1e7598f5de0ed9b513da684474e8a044.1710861879595.1710945070565.1710971833587.3&__hssc=251652889.1.1710971833587&__hsfp=1890770568 What You'll Do As a Client Success Account Executive, Clinical, you become the strategic face of Bayesian for health system clients, guiding them from implementation through their entire lifecycle. You'll cultivate executive relationships, design stakeholder engagement strategies, and lead cross-functional teams to drive product adoption and clinical outcomes. Your clinical expertise allows you to communicate the value of clinical decision tools while utilizing data to demonstrate impact, optimize workflows, and identify expansion opportunities. You'll gain buy-in from nursing and physician stakeholders, support clinical research evaluation, and contribute to our product roadmap through voice of customer insights. This role requires executive presence, clinical credibility, and a passion for improving healthcare delivery. Responsibilities - Strategic Account Leadership: Serve as primary point of contact throughout implementation and beyond, cultivating relationships with key clinical and executive stakeholders while designing strategic engagement frameworks. - Process Development: Develop repeatable success processes, contribute to product roadmap via voice of the customer, and scale team capabilities as the business grows. - Data-Driven Optimization: Utilize clinical and operational data to drive decision-making, demonstrate value, reduce time to treatment, and improve patient outcomes across your client portfolio. - Adoption & Expansion: Lead cross-functional teams to drive platform adoption among nursing and physician users, building narratives around clinical value that unlock natural expansion into new modules. Minimum Qualifications - 5+ years experience in Client Success, Account Management, or Consulting managing high-priority customers with proven track record of driving renewals and expansion. - Clinical background as a nurse, therapist, or advanced practitioner with ability to communicate value of clinical decision tools in driving outcomes. - Executive presence with ability to lead and influence executive and frontline teams across varying backgrounds. - Results-oriented approach with a track record of exceeding expectations and continuous improvement mindset. Preferred Qualifications - 3+ years proven ability to drive measurable value and unlock expansion opportunities with health system clients. - Experience working with health system executives and utilizing tech platforms to drive clinical and operational value. - Demonstrated problem-solving through clinical research or improvement projects. - Ability to understand, interpret, and communicate clinical research findings to diverse audiences. Bayesian Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.