Client Success Manager

**About Brave** Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a *truly* independent index, a browser-native crypto wallet, and a private ad network (opt-in!) that directly rewards you for your attention. And we’re just getting started. Already 110+ million people have switched to Brave for a faster, more private web. Millions more switch every month. The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us! #### **Summary** Brave is seeking a talented Client Success Manager to join our team. You will manage a portfolio of advertisers and drive the success of their campaigns. As a Client Success Manager at Brave, you should have solid marketing experience combined with a customer service mindset. You will be responsible for the full lifecycle of client campaigns, from discussing strategic solutions with clients to managing live campaigns. The ideal candidate is a trusted advisor who is passionate about digital marketing and delivering outstanding customer service to Brave's growing client base. Some of the job responsibilities include: - Build and maintain long term client relationships through excellent customer service. - Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment. - Advise clients on campaign strategy and best practices. - Communicate campaign performance insights with clients by generating and delivering regular reports. - Lead client calls with strong presentation skills to showcase campaign performance and Brave's value. - Own internal communications regarding campaign objectives, performance, status, and client needs. #### **Requirements** - Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment. - Self-motivated and able to thrive in a results-driven environment. - Bachelor’s degree in marketing, business administration, or relevant field. - 2+ years of experience in account management, campaign development, or similar role (mandatory). - Excellent communication skills. - Ability to multitask and manage multiple client accounts simultaneously. - Proven track record of delivering client solutions and meeting sales goals - Strong attention to detail. - Excellent listening, negotiation, and presentation skills. #### **Working at Brave** - Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech. - Highly competitive salaries & benefits, and generous home-office stipends. - Fully remote team (no office, no commute). - Welcoming, humble, ridiculously smart teammates, and a truly flat org structure. - Opportunity to get in early at a hyper-growth company, and revolutionize the web. - Oh, and did we mention Brendan, our CEO & co-founder, *invented* JavaScript? #### **Salary is $75,000.00 to $85,000.00 plus bonus** #### **Check us out** [LinkedIn](https://www.linkedin.com/company/brave-software/mycompany/) | [Glassdoor](https://www.glassdoor.com/Overview/Working-at-Brave-EI_IE2159279.11,16.htm) | [](https://brave.com/)