Client Value Partner - Retail + CPG

Job description

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. ## **The Opportunity** We are seeking a senior transformation leader from Big Four/MBB, SaaS Value Advisory, corporate strategy and transformation function (or similar) to spearhead our most strategic Retail and Consumer Packaged Goods (CPG) accounts. **Dedicated Strategic Focus:** This executive-level role is structured as a high-leverage **Individual Contributor (IC) position**. It is designed for an elite strategy practitioner who wants to directly own and deepen relationships with Tier 1 CPG and Retail giants (think Mars, Target, PepsiCo), focusing entirely on market-facing value realization rather than internal practice management or administrative operational requirements. Partnering with Enterprise Sales and Product Engineering, you will act as the principal strategic architect for these massive footprints. By leveraging Celonis—the foundational context layer for enterprise AI—you will translate omnichannel supply chain strategies into autonomous, data-driven execution, moving clients from static slide decks to realized operational value. ## **The Impact You’ll Make** ### **1. C-Suite Advisory & Value Architecture** - **Peer-to-Peer Advisory:** Partner directly with Retail and CPG C-suite executives (CEOs, COOs, CFOs, Chief Supply Chain Officers) to align macro pressures—margin compression, omnichannel fulfillment complexity, inventory optimization, and inflationary pressures—with execution-level transformation roadmaps. - **Map Enterprise Digital Twins:** Oversee the deployment of the Celonis Process Intelligence Graph to build systemic, end-to-end operational models tracking the flow of goods and data from supplier tier to manufacturing plant, distribution center, and ultimate point-of-sale (POS). - **Orchestrate $100M+ Business Cases:** Direct the formulation of board-ready Celonis Value Assessments, delivering the economic justification, multi-million-dollar working capital reductions (freeing up trapped cash in inventory, DSO, and DPO), and logistics OPEX returns required to greenlight massive digital investments. ### **2. Transformation Leadership & Ecosystem Governance** - **Steer Enterprise Transformations:** Serve as the executive sponsor for high-visibility, Celonis-driven operating model overhauls for Fortune 500 consumer value chain clients, guiding them from diagnostic discovery to closed-loop automation. - **Architect Celonis Centers of Excellence (CoEs):** Design and establish corporate-wide CoEs, defining the target operating models, governance structures, and enablement frameworks needed to embed data-driven decision-making into client cultures. - **Untangle Systemic Friction:** Lead cross-functional teams to resolve complex operational leakages where siloed enterprise stacks (SAP S/4HANA, Oracle Retail, Blue Yonder, Manhattan Associates WMS) collide—specifically optimizing Order-to-Cash (O2C), Procure-to-Pay (P2P), warehouse management, and reverse logistics/returns. ### **3. Commercial Growth & Scaled Innovation** - **De-Risk High-Value Sales Cycles:** Convert punishing retail compliance mandates—such as OTIF (On-Time In-Full) penalties, trade promotion leakage, and vendor deductions—into automated, visual compliance audits within the Celonis platform, transforming abstract revenue loss into a compelling business case that accelerates C-suite sign-off. - **Commercialize Next-Gen "Process + AI" Use Cases:** Direct the integration of real-time industrial telemetry (RFID tracking, automated distribution center IoT, e-commerce demand signals) into Celonis, translating complex data structures into high-margin, executive-ready offerings like predictive out-of-stock prevention and dynamic markdown optimization. - **Productize Retail & CPG Value Plays:** Codify repeatable client successes into scalable Celonis apps and action templates, establishing a library of industry-specific intellectual property (e.g., Perfect Order Rate maximization, phantom inventory eradication) that drives rapid time-to-value, net-new ARR, and account expansion. ## **The Profile We Are Looking For** - **Value Consulting Pedigree:** 12+ years of progressive experience within a Big Four or elite management consulting firm, currently operating at the Director, Managing Director, or Partner level. - **Retail & CPG Vertical Expertise:** Deep, authoritative knowledge of the Retail or Consumer Goods ecosystem (Omnichannel Supply Chain, Merchandising, Logistics, Warehouse Operations, or Category Management), with a track record of leading multi-million-dollar transformation programs for global brands. - **SaaS & Process Intelligence Vision:** Strong conceptual understanding of Process Mining paradigms. Experience with Celonis is highly advantageous, but a proven ability to leverage enterprise software to reshape business processes is required. - **Architectural Fluency:** Comprehensive understanding of the modern retail and supply chain enterprise stack (SAP, Oracle Retail, Manhattan, Blue Yonder/JDA) and emerging data/AI paradigms (Azure AI, AWS, LLMs). *Note: You do not need to write code or SQL queries, but you must possess the technical fluency to direct data scientists, engineers, and solution architects.* - **Commercial Acumen:** Proven capability in client origination, relationship management, and driving account growth through value-based selling. - **Education:** Bachelor’s degree in Supply Chain Management, Operations Research, Industrial Engineering, Computer Science, or Information Systems. An MBA from a top-tier business school is highly preferred. **Visa sponsorship is not offered for this role.** The base salary range below is for the role in the specified location, based on a Full Time Schedule. Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location. The base salary range below is for the role in New York, based on a Full Time Schedule. $212,000—$270,000 USD **What Celonis can offer you:** - Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. - Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. - Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. - Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. - Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. - Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. - Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. - Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. - Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision. **About Us:** Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this [video](https://www.youtube.com/watch?v=YR5oRJGhJYg&list=PLuVor-ZUD4pnM6G33C5D0tjXUvlTPYBRe). **Celonis Inclusion Statement:** At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. **Your Privacy:** Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ [Accessibility and Candidate Notices](https://www.celonis.com/careers/candidate-notices) By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our [Privacy Notice for the Application and Hiring Process](https://www.celonis.com/careers/privacy-notice/). **Use of Artificial Intelligence Tools** We rely on an artificial intelligence tool to match the information from your resume to the relevant Celonis job descriptions. This processing is limited to the information provided in your resume or in your candidate profile. The tool produces a match score per candidate for a role, suggests preliminary ranking, and provides recommendations. The tool is only used for support in parts of the job application process, including to facilitate the identification of the relevant Celonis Jobs for candidates and recruiters. All final decisions are made by hiring managers and the Celonis talent acquisition team. Hiring managers and HR specialists use this tool responsibly, are aware of the risk of potential bias, and are equipped to mitigate it. Please be aware of common job offer scams, impersonators and frauds. Learn more [here](https://www.celonis.com/careers/fraud-alert/).