Client Value Partner - Utilities & Energy

Job description

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. **The Role:** We are looking for a Client Value Partner, Utilities—a seasoned industry executive who can bridge the gap between energy transition strategy and operational excellence. You will act as the primary accountable lead for one of America's largest strategic energy companies, translating C-level vision into clear, realized value. As a Client Value Partner, you are a "go-to" strategic advisor within our Energy go-to-market organization. You will move beyond standard customer success to link Celonis capabilities to key outcomes specific to Power Generation, Transmission & Distribution, and Renewable Energy assets. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our top-tier customers. You are our customers’ trusted advisor, helping them mobilize resources, achieve their strategic goals, and realize significant value using the Celonis Process Intelligence Platform. In collaboration with our partners, Product, and Engineering teams, you will drive measurable business impact across complex, decentralized operating environments. You will blend deep utility expertise with a proven strategy consulting skill set to spearhead data-driven transformation at the forefront of one of the fastest-growing tech companies worldwide. #### The work you’ll do: **Identify & Frame Value** - Translate Strategy to Operations: Analyze the client's strategic goals (e.g., Decarbonization, Rate Base Growth, Grid Modernization) and map them to a long-term vision utilizing the Celonis platform. - Target High-Impact Areas: Architect the "COO" or "CFO" agenda—optimizing end-to-end value chains such as Capital Projects (EPC), Enterprise Asset Management (EAM), Meter-to-Cash, and Supply Chain resilience. - Build the Business Case: Construct robust, board-level business cases that articulate the financial impact of Process Intelligence (e.g., impact on O&M efficiency, ROE improvement, or Storm Response agility) to C-Suite executives. - Build demos and strategic roadmaps, leveraging industry benchmarks and best practices in order to embed Celonis as a core pillar of the client's digital utility strategy. - Undertake Value Assessments and communicate the value opportunity and strategic roadmap to C-Level executives. **Realize Value** - Drive Engagement Success: Lead the executive relationship and value workstream for large-scale transformations, ensuring the program effectively delivers on its "digital twin" promise across diverse operating companies. - Orchestrate the Ecosystem: Guide customers on organization design and the maturation of Centers of Excellence (CoE), mobilizing global cross-functional teams (Services, Product, Engineering) to ensure seamless delivery across a federated organizational structure. - Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for regulatory reporting (FERC/NERC), work order management, and enterprise-wide change initiatives. - Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement in Operations, Finance, and Procurement. - Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives. - Present results and realized value to senior management and C-level executives. **Scale Value** - Codify Best Practices: Turn our client successes into reusable assets, playbooks, and thought leadership for the broader Energy & Utilities practice. - Mentor & Enable: Act as a senior leader for the team, coaching junior members and managers on executive relationship management, utility regulatory nuances, and team performance. - Product Feedback: Serve as the "Voice of the Customer" to our Product teams, ensuring our development roadmap aligns with the specific asset-intensive needs of the sector. - Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing. Build a strategic expansion roadmap for customers, embedding Celonis Process Intelligence Platform as a strategic business transformation platform in their organization. - Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases. **The qualifications you need:** - Deep Industry Experience: 15+ years of relevant experience, ideally combining time at a top-tier Utility, Energy Conglomerate, or Renewables developer with Strategy Consulting. You understand the complexities of regulated vs. unregulated markets. - Domain Expertise: You possess granular knowledge of the value chain, specifically in areas such as Asset Lifecycle Management, Capital Project Controls, Supply Chain, and Customer Operations (CIS). - Value Realization Skills: You have a track record of driving large-scale transformation programs. You understand how to impact the P&L through capital efficiency, outage reduction, and working capital optimization. - Technical Fluency: You understand the modern utility stack (SAP IS-U, Maximo, Oracle Primavera) and how to translate Celonis use cases into the customer's specific business landscape. - Stakeholder Management: Extensive experience presenting to and influencing C-Level executives (COO, CFO, CIO). You can navigate complex holding company structures and have the power of persuasion through data, facts, and confidence. - Builder Mentality: You are comfortable working with ambiguity and possess an entrepreneurial leadership style that inspires teams. - Degree: MBA strongly preferred; Degree in Engineering, Business, Economics, or related field required. **Visa sponsorship is not offered for this role.** The base salary range below is for the role in the specified location, based on a Full Time Schedule. Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location. The base salary range below is for the role in New York, based on a Full Time Schedule. $212,000—$270,000 USD **What Celonis can offer you:** - Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. - Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. - Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. - Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. - Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. - Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. - Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. - Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. - Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision. **About Us:** Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this [video](https://www.youtube.com/watch?v=YR5oRJGhJYg&list=PLuVor-ZUD4pnM6G33C5D0tjXUvlTPYBRe). **Celonis Inclusion Statement:** At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. **Your Privacy:** Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ [Accessibility and Candidate Notices](https://www.celonis.com/careers/candidate-notices) By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our [Privacy Notice for the Application and Hiring Process](https://www.celonis.com/careers/privacy-notice/). Please be aware of common job offer scams, impersonators and frauds. Learn more [here](https://www.celonis.com/careers/fraud-alert/).