Clinic Care Coordinator

Job description

Join our non-profit group practice dedicated to providing comprehensive dental care to all individuals, including those with special access needs who face barriers to care. We are seeking a Clinic Care Dental Coordinator in Little Falls, MN; to ensure a smooth patient experience by managing scheduling, coordinating provider availability, and delivering exceptional customer service. ### Key Responsibilities: - Provide outstanding customer service to patients, families, and staff. - Schedule patient appointments, ensuring clinic and provider schedules remain productive per scheduling guidelines. - Answer and manage phone calls professionally and efficiently. - Assist patients with special needs, ensuring a welcoming and accommodating experience. - Maintain accurate electronic patient records and documentation. - Prioritize, multi-task, and complete daily administrative tasks in a fast-paced environment. - Utilize and/or learn computer systems such as Open Dental, Microsoft Office, and other necessary software. ### Why Join Us? - Meaningful Work – Make a difference in a mission-driven, patient-centered practice. - Professional Growth – Gain valuable experience in a supportive team environment. - Inclusive Workplace – Work in a welcoming setting where all contributions are valued. ### Requirements: - High school diploma or GED required. - Customer service, scheduling, and phone experience preferred. - Dental office experience strongly preferred. - Valid driver’s license and eligibility for company car insurance roster highly preferred. - Ability to type at least 40+ WPM accurately. - Dependability, punctuality, and willingness to work late hours and weekends as needed.