Clinical AI Manager

Job description

About Us: Here at Ambience, we never set out to be just another scribe. We’re building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country. Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America. Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter. Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins — and we’re just getting started. The Role: Ambience is building AI systems that help clinicians deliver better care. At the heart of that work is our clinical AI team: physicians and other clinicians who build, evaluate, and refine the AI that generates clinical documentation used by health systems across the country. Clinical AI is a new discipline. There is no playbook for it, and the people doing it well combine clinical judgment, technical skill, and the ability to work through ambiguous, fast-changing problems. Our team has grown to the point where it needs more leaders. We're looking for a Clinical AI Manager to lead a group of clinical AI ICs across two of our product pods. This is a leadership role, but not a purely managerial one: you'll ramp as an IC first, keep doing hands-on work in your pods, and serve as a technical and clinical sounding board for your team. Our leadership roles are hybrid in our SF office, 3x/week. What You'll Do: - Team Leadership: Manage and develop ~5 clinical AI ICs across two pods, growing clinicians who are new to tech into strong operators. - Domain Ownership: Own the clinical AI roadmap, quality, and delivery for your pods. - Hands-On IC Work: Carry your own projects within your pods: prompting, evaluation design, error analysis, and clinical content work. - Technical Guidance: Review your team's work, bounce ideas around, and help ICs reason through evaluation and prompting decisions. - Clinical Quality: Bring physician judgment to what our AI produces and represent the clinical perspective with product, engineering, and customers. - Coaching: Help your ICs build strong execution habits: project planning, timelines, and proactive communication. - Hiring: Interview and evaluate candidates as we grow the team. Who You Are: - Physician (MD or DO) who completed residency and has practiced clinically. - 3-5+ years at a tech company after (or alongside) clinical practice. - Has managed formal direct reports at a tech company. - Technically fluent: some coding ability, comfortable with AI concepts, and able to understand and review what your ICs are building. Hands-on LLM product experience (prompting, evaluations, error analysis) is a strong plus. - Strong executor: reliable, organized, and proactive. People trust you to own things end to end. - Comfortable with ambiguity: our problems are fast-changing and rarely arrive well-defined. - Startup experience is a plus; excitement for the pace and ownership of one is a must. - Willing to work from our San Francisco office 3x/week. Pay Transparency We offer a base compensation range of approximately $275,000–$325,000 per year, exclusive of equity. This intentionally broad range provides flexibility for candidates to tailor their cash and equity mix based on individual preferences. Our compensation philosophy prioritizes meaningful equity grants, enabling team members to share directly in the impact they help create. Are you outside of the range? We encourage you to still apply: we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate. Life at Ambience Working at Ambience means opting into a high-ownership, high-trust environment built for people who want to grow fast, operate decisively and focus on work that matters. This could be the right place for you if you want to - Work on mission-critical AI technology that directly improves clinicians’ day-to-day lives and health system financial health across some of the most complex, high-stakes workflows in the world. - Join a “dream team” culture where we hire exceptional people, expect exceptional outcomes and invest deeply in feedback and continuous growth. We operate as a championship team, and that means being ok with hard, uncomfortable, ambiguous problems that lead to real greatness. - Operate with real ownership and accountability in an environment where there are no bystanders: If something is broken, we fix it! You will have meaningful autonomy and be expected to drive work to completion. To help you do your best work, we pair these expectations with benefits intentionally designed to help you feel supported and safe at Ambience and beyond. Some of our key benefits include - Comprehensive medical, dental, and vision coverage for you and your dependents - 401(k) with a company match of up to 3% of base salary - A remote-friendly culture (with a San Francisco HQ) and full equipment provisioning to ensure you can work effectively from wherever you’re based. - Parental leave to support your family needs - Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered - Flexible time off with no annual cap, company-wide holidays and an annual holiday shutdown from December 24–January 1 designed to support real rest and long-term sustainability. Ambience Healthcare is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status. We encourage applicants from all backgrounds to apply. Ambience is committed to supporting every candidate’s ability to fully participate in our hiring process. If you need any accommodations during your application or interviews, please reach out to our Recruiting team at accommodations@ambiencehealthcare.com recruiting@ambiencehealth.com. We’ll handle your request confidentially and work with you to ensure an accessible and equitable experience for all candidates. Ambience Healthcare has become aware of scams targeting jobseekers with fake jobs and even interviewing people. Our emails will always come from @ambiencehealthcare.com. We would never our ask candidates to download apps or make any form of payment(s). If you are contacted through WhatsApp, Telegram, similar but fake email domains, or asked to make a payment, these contacts are not legitimate. Report the issue immediately to LinkedIn and the FBI https://www.fbi.gov/how-we-can-help-you/scams-and-safety.