Clinical Customer Development Specialist (m/f/d) – Infectiology

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. The Clinical Diagnostics Division (CDD) provides innovative diagnostic solutions across selected in vitro diagnostics (IVD) market segments and has been a trusted partner to the IVD industry for more than 40 years. Our portfolio includes solutions for drugs-of-abuse testing, therapeutic drug monitoring, quality control, sepsis diagnosis, prenatal screening and more. In addition, CDD offers advanced laboratory instrumentation and high-throughput automation solutions for a wide range of clinical laboratory environments. Our products and solutions are delivered through direct sales, regional distributors and OEM partnerships. Location: Field-based / Remote within the territory - Eastern/ Central Germany Ideally based in e.g. Halle, Leipzig or Berlin Discover Impactful Work Join our Clinical Customer Development team as a Clinical Customer Development Specialist and support the targeted clinical use of Procalcitonin (PCT) and other innovative biomarkers. In this field-based role, you will drive clinical demand and adoption of our biomarkers through targeted engagement with healthcare professionals, clinical education and development activities. In doing so, you will support the diagnosis and management of bacterial infections and sepsis, as well as antimicrobial stewardship initiatives, and contribute to advancing biomarker-guided clinical decision-making. A Day in the Life: You will develop hospitals and healthcare institutions within your territory and build strong, sustainable relationships with key clinical stakeholders and decision-makers, for example in Internal Medicine, Paediatrics, Infectious Diseases, Emergency Medicine, Critical Care and Antimicrobial Stewardship teams. You will identify the objectives and clinical challenges of healthcare professionals and translate these insights into targeted educational and development activities. This includes supporting the implementation of biomarker-guided clinical pathways, hospital protocols and antimicrobial stewardship programs, as well as delivering clinical education through discussions, presentations and workshops. What to expect: Drive clinical demand and adoption of Procalcitonin (PCT) and other innovative biomarkers. Engage healthcare professionals, clinical users and decision-makers across relevant medical specialties. Develop hospitals and healthcare institutions within the assigned territory. Build strong, sustainable relationships with key clinical stakeholders and decision-makers. Support the implementation of biomarker-guided clinical pathways, hospital protocols and antimicrobial stewardship programs. Deliver clinical education through discussions, presentations and workshops. Coordinate clinical market development activities in close collaboration with our License Partners. Jointly support the clinical development of high-potential accounts. Work closely with Medical Affairs, Marketing and other Commercial teams. Represent Thermo Fisher Scientific at relevant events and scientific congresses. Contribute to agreed growth objectives. Ensure complete and up-to-date documentation of relevant account and activity information in Salesforce (SFDC). Keys to Success: Education Bachelor’s degree in Life Sciences, Chemistry, Biology or a related scientific field; advanced scientific degree is an advantage. Experience 3+ years of relevant experience in healthcare, diagnostics or a related environment. Experience engaging clinical users and healthcare decision-makers. Knowledge, Skills, Abilities Ability to understand and communicate scientific and clinical content. Strong communication, presentation and stakeholder management skills. Strong analytical and organizational capabilities. Ability to build lasting relationships with clinical stakeholders and business partners. Ability to work independently and effectively in a cross-functional matrix organization. Proficiency with CRM systems, preferably Salesforce, and Microsoft Office. Valid driver’s license and willingness to travel extensively within the assigned territory (>50%). Strong English communication skills. Benefits: We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.