Clinical Office Assistant - Same Day Interventional Services

Job description

Department: 36904 Aurora St. Lukes Medical Center - Cardiac Services: Interventional Same Day Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Mon-Fri 0515-1345. No weekends or holidays. Pay Range: $20.80 - $31.20 Where You Will Work : Aurora St. Luke’s Medical Center is the largest hospital in Wisconsin and the only hospital in Wisconsin with a 24/7 on-site heart care team. We provide innovative care to patients from across the state, country and world. A nationally recognized health care provider, we offer a wide range of medical specialties in a culturally affirming and compassionate way to help all people live well. We are a 40 bed unit. 32 of those beds are for procedural patients and 8 are for ER patients/ overnight patients from procedures the prior day. Our average daily census of procedural patients ranges from mid 40's to low 50's. We pre operation and post operation cardiology and electrophysiology patients for procedures. We’re Looking For: Licensure or Certifications None Required. Degrees/Experience: High School Graduate. Typically requires 1 year of experience in performing scheduling, registration, customer service, and administrative/clerical support duties. What You’ll Do: Schedule: Full time Monday- Friday 0515-1345. No weekends or holidays. Provide front-desk and administrative support by greeting patients, collecting payments, and handling routine inquiries. Schedule patient appointments, meetings, and travel, while coordinating related details such as agendas, logistics, and documentation. Manage phone calls, including screening and triaging clinical inquiries. Maintain patient records, processes referrals and registrations, and collaborate with medical records for information requests. Generate and distribute reports, manages mail and office equipment, and supports billing, data tracking, and general office operations. Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Physical Requirements and Working Conditions Ability to sit, walk, stand, bend, and lift frequently throughout the workday. Must be able to occasionally lift items weighing up to 20 lbs. Must have functional speech, vision, and hearing. Operates all equipment necessary to perform the job. Exposed to a normal office environment. Ready to Take the Next Step: Apply Now! This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.