Clinical Operations Manager FSP

Job description

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Manager Clinical Admin – Make an Impact at the Forefront of Innovation We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years. As part of our expert team, you’ll have the opportunity to ensure operational excellence that makes a real difference in organizational performance. As a Manager Clinical Admin, you will oversee the daily line management responsibilities of your assigned team. You will serve as a positive leadership and professional role model for all clinical administration staff, providing direct coaching and development support to your operational teams. You will be ultimately responsible for effective resourcing, alignment, training, and ongoing professional and technical development for all clinical administration staff. You will collaborate with clinical operations senior management and executive staff on strategic planning and business development as required. Your primary focus will be on the line and performance management of team members. You will act as a point-of-escalation regarding performance concerns and training needs to ensure adherence to PPD SOPs and WPDs. Additionally, you will work in collaboration with the leadership team for resourcing needs. What You’ll Do: • Leads the day-to-day management of multiple clinical administration team members providing direct coaching and development support to assigned staff. Oversees resourcing, alignment, training, and on-going professional development for assigned division or office. Ensures all Clinical Administration initiatives are implemented to ensure efficiency in proposed processes, consistency in execution and quality output • Analyzes performance metrics and provide feedback to team as appropriate to enhance individual and team performance • Develops and implements Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs), as necessary. Develops and implements training processes for clinical administration and clinical staff. Implements project specific training activities for research staff, including mentoring of new team members including other Clinical Managers • Performs any other duties and projects as assigned by PPD management Education and Experience Requirements: • Bachelor's degree or equivalent and relevant formal academic / vocational qualification • Significant clinical research experience (comparable to 5+ years) including remote and clinical monitoring and experience in all phases of study life cycle, including start up, interim and close out. • 1+ year of leadership responsibility In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: • Advanced knowledge of ICH GCP, applicable regulations and PPD/Client procedural documents • Extensive experience in TMF management or clinical operations within clinical research industry • Proficiency in electronic TMF systems and document and data management tools with a focus on audit readiness • Advanced knowledge in all phases of clinical trials, specifically study start-up, study maintenance and study close-out • Advanced skills in managing, motivating and mentoring staff • Ability to analyze and manage clinical administration portion of Business Development bids and contracts for multiple studies within specific division(s)/office(s) • Strong knowledge of budgets, projects and metrics • Ability to handle multiple tasks simultaneously, to meet rigorous timelines and to work effectively in stressful situations • Excellent organization skills and strong attention to detail • Excellent communication and interpersonal skills • Ability to travel if required Working Conditions and Environment: • Work is performed in an office and/or a clinical environment with exposure to electrical office equipment. • Exposure to biological fluids with potential exposure to infectious organisms. • Travel varies (more for some individuals), which includes frequent drives to site locations and domestic travel and rare international travel where applicable • Personal protective equipment required such as protective eyewear, garments and gloves in some instances. • Exposure to fluctuating and/or extreme temperatures on rare occasions Why Join Us? When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference. Apply today to help us deliver tomorrow’s breakthroughs.