Our client is a rapidly growing fertility and reproductive health practice with multiple locations across Manhattan. Having expanded from a small team during the pandemic to over 70 employees today, they are now seeking a seasoned healthcare operations leader to help scale their clinical infrastructure and support their continued growth. They are expanding their locations and footprint.This is a hands-on leadership role within a fast-paced, patient-centered environment where efficiency, initiative, and adaptability are highly valued. The organization prides itself on a friendly, flexible, and performance-oriented culture that prioritizes getting things done without unnecessary bureaucracy.About the RoleThe Clinical Operations Manager will oversee all day-to-day clinical functions across the practice's Manhattan locations. Reporting directly to the CEO, this individual will be responsible for ensuring efficient patient flow, maintaining compliance with healthcare standards, supporting clinical staff, and implementing the leadership's strategic vision.Key priorities will include streamlining operations across multiple offices, improving communication systems for staff and patients, and optimizing their communications infrastructure. This role will be responsible for establishing clear protocols across all locations, achieving higher patient satisfaction rates, and driving stronger staff engagement.Key ResponsibilitiesOversee daily clinical operations across all locations, including patient flow, clinical workflows, and staff coordinationLead, supervise, and support medical assistants and nursing staff, fostering a collaborative and professional team environmentManage clinical schedules, staffing assignments, and resource allocation to ensure smooth daily functioningEnsure compliance with healthcare regulations including HIPAA, safety protocols, Quad A, and JCAHO-like accreditation standardsMaintain responsibility for daily compliance tasks (logs, forms, safety checklists) and long-term inspection readinessDevelop and implement clinic policies, procedures, and workflow improvements to enhance efficiency and patient satisfactionCoordinate closely with medical providers to optimize service delivery and clinical operationsOversee medical supply management including ordering, inventory tracking, vendor relations, and cost managementLead onboarding, training, and continuing education for clinical staffExecute strategic and operational initiatives as set forth by the CEOThe Ideal CandidateWe are seeking someone who is efficient, proactive, and possesses solid executive-level knowledge of the healthcare industry. The right candidate will be a strong leader who can guide teams effectively without being overly prescriptive—someone who can adapt to a dynamic environment where decisions are made quickly and results matterRequirementsQualificationsRequiredMaster's degree (MBA, MHA, MPH, MSN, or other healthcare/clinical master's)Minimum 5 years of experience in healthcare management or clinical operations in a hospital or medical practice settingProven experience leading clinical teams (nursing, medical assistants, or similar)Strong understanding of clinical workflows and healthcare operationsKnowledge of healthcare regulations and accreditation standards (JCAHO, DOH, OSHA)Excellent organizational, leadership, and problem-solving abilitiesStrong communication skills with ability to liaise effectively with staff, physicians, and patientsSchedule flexibility including occasional after-hours or weekend availability as neededPreferredExperience in fertility, reproductive health, or women's health settingsFamiliarity with EHR systems and clinical management softwareUnderstanding of call center operationsBenefitsBase salary: $120,000 – $180,000 Performance bonus potential Generous PTO policy401(k) with employer matchingComprehensive health insuranceDental insuranceVision insuranceKeller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.To learn more about the firm and about our candidate services - please visitNew York City Executive Recruiting, Headhunting Search FirmEqual Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com. Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Our client is a rapidly growing fertility and reproductive health practice with multiple locations across Manhattan. Having expanded from a small team during the pandemic to over 70 employees today, they are now seeking a seasoned healthcare operations leader to help scale their clinical infrastructure and support their continued growth. They are expanding their locations and footprint.
This is a hands-on leadership role within a fast-paced, patient-centered environment where efficiency, initiative, and adaptability are highly valued. The organization prides itself on a friendly, flexible, and performance-oriented culture that prioritizes getting things done without unnecessary bureaucracy.
About the Role
The Clinical Operations Manager will oversee all day-to-day clinical functions across the practice's Manhattan locations. Reporting directly to the CEO, this individual will be responsible for ensuring efficient patient flow, maintaining compliance with healthcare standards, supporting clinical staff, and implementing the leadership's strategic vision.
Key priorities will include streamlining operations across multiple offices, improving communication systems for staff and patients, and optimizing their communications infrastructure. This role will be responsible for establishing clear protocols across all locations, achieving higher patient satisfaction rates, and driving stronger staff engagement.
Key Responsibilities
- Oversee daily clinical operations across all locations, including patient flow, clinical workflows, and staff coordination
- Lead, supervise, and support medical assistants and nursing staff, fostering a collaborative and professional team environment
- Manage clinical schedules, staffing assignments, and resource allocation to ensure smooth daily functioning
- Ensure compliance with healthcare regulations including HIPAA, safety protocols, Quad A, and JCAHO-like accreditation standards
- Maintain responsibility for daily compliance tasks (logs, forms, safety checklists) and long-term inspection readiness
- Develop and implement clinic policies, procedures, and workflow improvements to enhance efficiency and patient satisfaction
- Coordinate closely with medical providers to optimize service delivery and clinical operations
- Oversee medical supply management including ordering, inventory tracking, vendor relations, and cost management
- Lead onboarding, training, and continuing education for clinical staff
- Execute strategic and operational initiatives as set forth by the CEO
The Ideal Candidate
We are seeking someone who is efficient, proactive, and possesses solid executive-level knowledge of the healthcare industry. The right candidate will be a strong leader who can guide teams effectively without being overly prescriptive—someone who can adapt to a dynamic environment where decisions are made quickly and results matter
Requirements
Qualifications
Required
- Master's degree (MBA, MHA, MPH, MSN, or other healthcare/clinical master's)
- Minimum 5 years of experience in healthcare management or clinical operations in a hospital or medical practice setting
- Proven experience leading clinical teams (nursing, medical assistants, or similar)
- Strong understanding of clinical workflows and healthcare operations
- Knowledge of healthcare regulations and accreditation standards (JCAHO, DOH, OSHA)
- Excellent organizational, leadership, and problem-solving abilities
- Strong communication skills with ability to liaise effectively with staff, physicians, and patients
- Schedule flexibility including occasional after-hours or weekend availability as needed
Preferred
- Experience in fertility, reproductive health, or women's health settings
- Familiarity with EHR systems and clinical management software
- Understanding of call center operations
Benefits
- Base salary: $120,000 – $180,000
- Performance bonus potential
- Generous PTO policy
- 401(k) with employer matching
- Comprehensive health insurance
- Dental insurance
- Vision insurance
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
New York City Executive Recruiting, Headhunting Search Firm
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
- California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com.
- Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
- Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
- Rhode Island: We do not request or require salary history from applicants.
- Connecticut: We provide wage range information upon request or before discussing compensation.
- New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Keller Executive Search International is a global executive search that recruits senior leaders for prominent brands and organizations. We offer full-spectrum services, such as Executive Search, Board Services, CEO Succession Planning, Executive Assessment, Business Culture Review, and Corporate Handover.
Keller Executive Search International is a global executive search that recruits senior leaders for prominent brands and organizations. We offer full-spectrum services, such as Executive Search, Board Services, CEO Succession Planning, Executive Assessment, Business Culture Review, and Corporate Handover.
