Clinical Procurement Coordinator (RRT's, PA's & RN's Preferred)

Job description

**Donor Network West’s** mission is to save and heal lives through organ and tissue donation for transplantation and research. At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service. **POSITION SUMMARY** The Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices. ### ESSENTIAL JOB DUTIES AND RESPONSIBILITIES - Represents organ and tissue donation equally. - Possesses strong interpersonal skills with an ability to work effectively with all stakeholders, particularly with medical professionals and donor families. - Manages highly stressful situations in a calm and professional manner by using sufficient judgment and discretion at all times. - Ability to productively work with guidance and supervision, and as a team participant. Accountable to the team and works with the team to meet DNWest’s strategic goals. - Maintains personal/professional balance; works toward resiliency. - Focusses on enhancing and refining skills and/or knowledge, concepts, and principles. ### Referral and Donor Management - Responds and provides onsite consultation to hospitals that refer potential organ and tissue donors. - Conducts a through chart review and determines medical suitability in conjunction with other clinical personnel. - Documents information in current DNWest’s electronic records. - Assesses hemodynamic stability and develops strategies in conjunction with DNWest’s clinical staff to maintain organ function. - Collaborates with physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD (donation after cardiac death) evaluation. - Obtains, labels, and packages specimens for testing. - Performs donor physical assessment. - Provides donor/referral information for DNWest’s staff to follow up on cases. - Assists other DNWest’s Staff in starting up donor cases, and/or expedited donor case work-up. - Maintains critical care knowledge and critical thinking skills to effectively and independently manage donors, using approved donor protocols and develops action plan to share with clinical team. - Reviews organ donor cases with Clinical Operations Manager (COM) in real-time to assess donor management goals (DMG) metrics, clinical management strategies, and allocation needs. - Coordinates organ recovery with OR staff and DNWest’s recovery services. - Maintains proficiency in organ packaging as required by United Network of Organ Sharing (UNOS) standards. - Initiates communication and collaboration with appropriate support resources throughout the donation process. - Communicates with the coroner/medical examiner and collaborates with plan for release for donation, and plan for remains post recovery. ### Onsite Presence - Secures and maintains positive hospital leadership, physician, nurse, and ancillary care staff relationships. - Maintains a supportive onsite presence as appropriate. - Provides conflict resolution. - Utilizes critical thinking skills in the moment to achieve the desired end result. - Provides in-the-moment education to hospital staff when appropriate. - Completes service recovery as needed. ### Donation Discussion and Family Support - Able to hold a donation discussion and share all elements of donation with a grieving family. - Able to complete all required documentation and authorization forms. - Sensitively and thoroughly completes the Uniform Donor Risk Assessment Interview (UDRAI) if needed. - Compassionately provides support and answers questions at bedside. - Completes calls during the donation process (daily update call, post OR call). - Is able to communicate any family needs or after-care to staff as necessary. ### Recovery and Allocation - Completes organ allocation in conjunction and collaboration with DNWest’s allocation team according to established organizational organ allocation policies and UNOS policy. - Coordinates the organ recovery with the DNWest’s Recovery Services, Donor Recovery Inter-facility Transfer (DRIFT) program or donor hospital’s operating room staff. - Works with DNWest’s recovery staff to complete the organ recovery according to policy in the operating room. - Maintains proficiency in organ packaging as required by United Network for Organ Sharing (UNOS) standards. - Understands and accurately maintains donor information and charting. - Communicates with both DNWest’s tissue department staff and other tissue teams during referral and donor process. ### Administrative Responsibilities - Maintains complete and accurate timecard and expense records. - Maintains donor supplies and equipment necessary to complete job functions. - Maintains records and completion of transportation documentation, chart corrections, and activity log in timely manner. ### Personal and Professional Competency - Seeks guidance and assistance from team members and management staff to improve job function. - Meets with leadership every 6 - 8 weeks to discuss performance, identify opportunities, and set goals. - Maintains accurate, timely completion of training requirements as assigned. - Completes yearly core competencies as assigned by management. - Majority of CEU’s must be applicable to critical care, critical thinking, or donation and transplantation - Attends department/team meetings, trainings, and all-staff events as established by management. - Participates in chart reviews, case reviews, and after action reviews as appropriate. - Utilizes resource materials and on the job training to gain further competency. ### Other - Follows clinical expectations as outlined in the job expectation document. - Travel to all areas of DNWest’s service area is required. ### QUALIFICATIONS - Compassionate, conscientious, and ethical. - Basic knowledge from prior classroom and/or on the job training. - Possess strong interpersonal skills which will allow her/him to deal effectively with individuals or group of individuals, particularly medical professionals, and donor families. - Maintain strong organizational skills that will allow him/her to assess changing environments establish appropriate priorities, handle highly stressful situations in a calm, mature manner, using sufficient judgment and discretion at all times. - Ability to provide accurate assessments of job performance and recommend changes in policies, procedures, strategies, and action plans. - Qualified to perform donor evaluations and donor management. - Obtain Certified Procurement Transplant Coordinator (CPTC) Certification within 2 years of completing successful orientation and maintains certification. ### EDUCATION AND EXPERIENCE - Bachelor’s degree required, in Nursing or biological sciences or an equivalent degree / diploma/certificate in an allied health field or OPO (organ procurement organization) experience. - Has 2 years’ experience in critical care setting or a minimum of 1 year experience other OPO clinical role. - Obtains and maintains Advanced Cardiovascular Life Support (ACLS) Certification. - Obtain/maintain other professional certification (e.g. RN, EMT-P, RRT) - Must have ability to travel within the DNWest’s service area by car. Must maintain a valid driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.