Clinical Quality Assurance Specialist - Remote (Part-time)

Job description

Why We're Here: At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all. Requirements: Brave's Quality Assurance Specialists must have an active LISW or LPCC to get started. - Master's degree in a relevant field (e.g., Social Work, Counseling, Psychology). - Licensed in a clinical discipline (e.g., LISW, LPCC). - Ability to work independently and collaboratively in a team-oriented environment. - Licensed, or willing to become licensed, in additional states that Brave Health serves. - Enjoys technology and adopts learning new systems well. - Experience with electronic health record (EHR) systems. - Previous experience in behavioral health or therapy documentation. Documentation Review: - Thoroughly review treatment plans, progress notes, and other documentation submitted by associate therapists (licensed interns). - Verify that documentation is accurate, complete, and complies with relevant regulatory standards and organizational guidelines. Compliance Assurance: - Monitor and ensure compliance with all applicable laws, regulations, and accreditation standards in the healthcare industry. - Stay up-to-date with industry changes and inform the team in the most effective ways about any updates affecting documentation requirements. Quality Control: - Conduct regular audits to assess the quality of documentation and identify areas for improvement. - Provide constructive feedback to associate therapists and collaborate with them to enhance the quality of their documentation. Collaboration: - Work closely with the leadership team, including clinical supervisors and management, to address any issues related to documentation quality and compliance. - Communicating effectively with providers for documentation coaching and revision purposes prior to co-signature. - Relaying ongoing and urgent matters to CCQAM and other appropriate parties. - Foster a collaborative environment that encourages open communication and continuous improvement. Record Keeping: - Maintain accurate records of all documentation reviews, feedback provided, and corrective actions taken. - Generate reports on the overall quality of documentation and compliance levels. Benefits: Our team works 100% remotely from their own homes! - Part-time W2 hourly position - Monday - Friday schedule; No on-call or weekends! - All equipment provided Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.